Facilities Operations Manager

Jefferson Health Plans; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Retirement plans

Life and AD&D insurance

Job summary

Jefferson Health Plans is seeking a Facilities Manager to oversee the operation and maintenance of hospital and university buildings in the Philadelphia area. The role involves budgeting, staff management, and compliance with regulatory bodies such as TJC and DoH.

The ideal candidate has a Bachelor's degree in Engineering or related field, 3+ years in healthcare facilities management, and strong leadership and communication skills.

Qualifications

• Bachelor’s Degree in Engineering or related field or equivalent.
• 7 years experience in facilities operations, maintenance, or engineering in healthcare/higher education/regulated environment.
• 3 years facilities operations, maintenance, compliance, or engineering experience in healthcare/regulated setting.
• Ability to lead a diverse team and work collaboratively or independently.
• Ability to manage multi-million dollar operating and capital budgets to targets.

Responsibilities

• Develops understanding of client needs and supports Facilities to minimize risk.
• Drive compliance, service levels, and financial responsibility for service levels.
• Establish direct working relationships with departmental representatives and lead Facilities team.
• Coordinate with Hospital Administration and Facilities staff.
• Ensure readiness for regulatory inspections (TJC, DoH, City/LI) and inspections.

Skills

Leadership

Budgeting

Interpersonal communications

Organizational skills

MS Office

Education

Bachelor's Degree in Engineering or related field

Tools

MS PowerPoint

Budgeting systems

Job description

Number of Positions In Requisition

1

Job Details

Manages, plans, coordinates and directly supports the administration of the proper operation and maintenance of uninterrupted light, heat, power, water, and monitoring systems of all Hospital & University buildings and services. Has direct responsibility for all peripheral facilities operations of “satellite” or affiliated facilities under the Facilities Department but not staffed by TJU Facilities personnel. Ensures the Hospital & University facilities overall condition and appearance are maintained professionally. The Manager has support role in the development and management of operating budgets for all departments and costs associated within areas of responsibility. Manages staffing schedules, ensuring coverage of critical events as well as everyday operational staffing. Supports the Departmental Administration in the identification and management of budgets (both operating and capital) and ensures quality control for departmental responsibilities. Has support role in the administrative and professional responsibility for the safe and efficient function and operation of all Hospital & University buildings, equipment, systems and grounds. Support the Departmental Managing Director and Director of Operations with relationships and routine interactions between the institution and the various outside regulatory agencies providing oversight to the institutions activities (TJC, PA Dept. of Health, City L&I, etc.).

Job Description

Summary

Manages, plans, coordinates and directly supports the administration of the proper operation and maintenance of uninterrupted light, heat, power, water, and monitoring systems of all Hospital & University buildings and services. Has direct responsibility for all peripheral facilities operations of “satellite” or affiliated facilities under the Facilities Department but not staffed by TJU Facilities personnel. Ensures the Hospital & University facilities overall condition and appearance are maintained professionally. The Manager has support role in the development and management of operating budgets for all departments and costs associated within areas of responsibility. Manages staffing schedules, ensuring coverage of critical events as well as everyday operational staffing. Supports the Departmental Administration in the identification and management of budgets (both operating and capital) and ensures quality control for departmental responsibilities. Has support role in the administrative and professional responsibility for the safe and efficient function and operation of all Hospital & University buildings, equipment, systems and grounds. Support the Departmental Managing Director and Director of Operations with relationships and routine interactions between the institution and the various outside regulatory agencies providing oversight to the institutions activities (TJC, PA Dept. of Health, City L&I, etc.).

Job Duties

• Develops and demonstrates a working understanding of client needs (patients/clinical units/research, etc.) and supports the Facilities department in minimizing organizational risk.
• Provides knowledge based support to drive continuing compliance, service level improvement, added value to patient care environment and satisfaction, minimized business impact of operational interruptions, and financial responsibility for requested service levels.
• Establish and maintains direct working relationships with key departmental representatives, area managers and staff as the leader of the team responsible and accountable for Facilities Performance and Customer Service.
• Provides direct support to the hospital through close interaction with Hospital Administration and Facilities Services staff.
• Conducts regular evaluations of clinical areas, research labs, and support departments to ensure that client needs are met.
• Monitors overall condition of all buildings related to academic, healthcare and research missions of the institution including all systems, equipment and grounds for safety and efficiency.
• Monitors and maintains compliance with state and local codes, TJC compliance and insurance compliance, and through periodic and documented inspections.
• Works in support of the Managing Director, Directors of Operations and with all Facilities staff, ensuring compliance with all requirements of regulatory agencies including continuous readiness for TJC, PADOH, and all other regulatory site visits.
• Meets with appropriate TJC, state, local, and all other survey and inspection personnel referred by Administration to review surveys and corrective responses.
• Reports to the Directors of Operations and Compliance on presence and results of all such inspections and surveys with any requirements or recommendations for corrective action.
• Working with the Facilities Administration staff, participates in the planning of future development of physical facilities and systems.
• Developing, reviewing and recommending approval of plans for equipment and systems retrofit, repair replacement or additions to be carried out by institutional personnel and/or outside contractors.
• Responsible for readiness, functioning and maintenance of all Hospital life safety systems (fire alarms, sprinkler systems, emergency generators, etc.). Delegating routine repair and maintenance of systems to Managers/Supervisors and contracting for periodic inspection and special maintenance of detection and control systems.
• Supports and optimizes the use of the Work Order / Preventive Maintenance system to meeting the need of the institution to provide a meaningful management tool for all levels of FM management as well as efficiently schedule and distribute the workload.
• Responsible for Human Resource related issues of direct and indirect staff including employment, termination, suspension, training, grievances and promotions.
• Supports the negotiation, application and management of the collective bargaining agreement between Jefferson and the Teamsters Union (Facilities Services).

Minimum Qualifications

• Bachelor’s Degree in Engineering or related field or
• High School Diploma/GED with 7 years of experience in facilities operations, maintenance, or engineering experience in a healthcare, higher education, pharmaceutical, research, or other highly regulated environment.
• 3 years of facilities operations, maintenance, compliance, or engineering experience in a healthcare, higher education, pharmaceutical, research, or other highly regulated environment.
• Ability to lead a diverse team of Facilities professional and skilled craftspeople work well in a both a collaborative as well as independent work assignments.
• Ability to motivate others and drive performance either with or without direct authority.
• Ability to manage multi-million dollar operational and capital budgets to targets and make informed decisions relative to prioritization of work
• Excellent organizational skills and interpersonal communications (speaking, written and electronic).
• MS Office, MS Powerpoint and budgeting systems skills.

Preferred Qualifications

• 3 years healthcare facilities management or a comparable industry.
• Management training helpful.

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow’s professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

• medical (including prescription)
• supplemental insurance
• dental
• vision
• life and AD&D insurance
• short- and long-term disability
• flexible spending accounts
• retirement plans
• tuition assistance
• voluntary benefits, which provide colleagues with access to group rates on insurance and discounts

All colleagues, including those who work less than part-time(including per diemcolleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

For more benefits information, please click here