Facilities Operations Manager

Jones Lang LaSalle Incorporated; Mascoutah (IL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) matching

Medical/Dental/Vision

Paid parental leave

Paid time off

Daily Pay

Job summary

Jones Lang LaSalle (JLL) in Mascoutah, IL, seeks an Operations Manager to lead the engineering team, oversee maintenance and reliability programs, and ensure safe, cost-effective operation of building systems. You will drive uptime, manage vendors, and build strong client relationships while upholding regulatory compliance.

The role requires 7+ years in facility-related work, knowledge of HVAC and mechanical systems, and strong leadership and communication skills.

Qualifications

• 7+ years of facility-related work experience including customer service and supervisory experience
• Knowledge of maintenance processes and construction planning/execution
• Exposure to HVAC, fluid handling/pumping, mechanical and electrical systems
• Proficiency with MS Office and CMMS systems
• Strong verbal and written communication with internal/external customers

Responsibilities

• Supervise and manage engineers and maintenance staff, including hiring, training and development
• Oversee parts and procurement, inventory, vendor relationships and purchase orders
• Monitor refrigeration, HVAC, boilers, pumps, valves, piping, and other systems; manage maintenance programs
• Oversee contractor activities and CFWA process understanding
• Identify safety hazards and administer safety training; ensure regulatory compliance
• Maintain infrastructure documentation and client relationships per escalation processes
• Provide training to expand operations staff capabilities with hands-on instruction

Skills

Leadership

Customer service

HVAC knowledge

CMMS

Microsoft Office

Communication skills

Supervisory experience

Education

Associate's Degree in Engineering

Universal Technician certification (CFCs)

Operating Engineers license (SMA)

Tools

CMMS software

Microsoft Office

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As Operations Manager, you'll provide operational leadership and effective daily administration of the engineering team with the objectives of safely, efficiently, and cost-effectively operating machinery and systems while achieving maximum uptime. You'll be responsible for protecting and improving the value of the client's assets and ensuring that building engineering systems continue to perform their intended function through implementation and management of reliability-based maintenance programs. You'll execute equipment inspection and monitoring programs, define and implement maintenance best practices to improve overall mechanical equipment uptime, and continuously evaluate current maintenance, operations, and reliability methods to enhance effectiveness and maximize performance. This position combines technical expertise with leadership responsibilities, requiring you to build strong client relationships, ensure the highest level of professionalism, and foster a culture of safety and excellence across the engineering team.

What your day-to-day will look like:

• Supervise and manage engineers and maintenance staff including hiring, training, personal development, and instilling professionalism across the team
• Oversee parts and procurement to ensure adequate inventory of tools and supplies through purchase orders, vendor relationships, and periodic inventory checks
• Monitor and maintain refrigeration, cooling, HVAC equipment, boilers, pumps, valves, piping, and other mechanical and electrical systems while overseeing repair and preventive maintenance programs
• Oversee contractor activities and ensure the Critical Facility Work Authorization (CFWA) process is well-understood among staff and contractors
• Identify safety hazards, implement remediation measures, administer safety training programs, and ensure compliance with all regulatory laws and guidelines
• Maintain all infrastructure and compliance documentation including building drawings, single-lines, and records mandated for regulatory compliance
• Build relationships between the client and JLL team to foster trust and partnership while providing direction per the Incident Escalation Process
• Provide training and support to expand operations staff capabilities through hands-on instruction, proper tool use demonstration, and recommending external engineering courses

Required qualifications:

• 7+ years of facility-related work experience including customer service, leadership, and supervisory experience in a managerial capacity
• Comprehensive knowledge of maintenance processes with understanding of construction planning and execution
• Exposure to HVAC, fluid handling/pumping, fluid filtering, mechanical systems, welding, and electrical systems engineering and operation
• Working knowledge of computer applications including Microsoft Office and CMMS systems
• Demonstrated verbal and written communication skills with proven record of excellent internal and external customer service

Preferred qualifications:

• Associate's Degree in an Engineering or similar discipline
• Universal Technician certification for CFC's or ability to obtain within 90 days of employment
• Operating Engineers license (SMA) or equivalent

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location: On-site -Mascoutah, IL

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Equal Employment Opportunity

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a fully copy of our Equal Employment Opportunity policy here.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

Visit jll.com.