Facilities Operations Manager

JLL; Mascoutah (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) plan with company matching

Comprehensive Medical, Dental & Vision

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Daily Pay

Job summary

JLL is seeking an Operations Manager to lead and mentor the engineering and maintenance staff onsite in Mascoutah, IL. You will oversee HVAC, pumps, piping, and electrical systems, manage procurement, and enforce safety programs.

You will build client relationships, supervise daily operations, and ensure uptime and regulatory compliance while maintaining documentation and training for staff growth.

Qualifications

• 7+ years of facility-related work experience including customer service, leadership, and supervisory experience in a managerial capacity.
• Comprehensive knowledge of maintenance processes with understanding of construction planning and execution.
• Exposure to HVAC, fluid handling/pumping, fluid filtering, mechanical systems, welding, and electrical systems engineering and operation.
• Working knowledge of computer applications including Microsoft Office and CMMS systems.
• Demonstrated verbal and written communication skills with proven record of excellent internal and external customer service.

Responsibilities

• Supervise and manage engineers and maintenance staff including hiring, training, personal development, and instilling professionalism across the team
• Oversee parts and procurement to ensure adequate inventory of tools and supplies through purchase orders, vendor relationships, and periodic inventory checks
• Monitor and maintain refrigeration, cooling, HVAC equipment, boilers, pumps, valves, piping, and other mechanical and electrical systems while overseeing repair and preventive maintenance programs
• Oversee contractor activities and ensure the CFWA process is well-understood among staff and contractors
• Identify safety hazards, implement remediation measures, administer safety training programs, and ensure compliance with all regulatory laws and guidelines
• Maintain all infrastructure and compliance documentation including building drawings, single-lines, and records mandated for regulatory compliance
• Build relationships between the client and JLL team to foster trust and partnership while providing direction per the Incident Escalation Process
• Provide training and support to expand operations staff capabilities through hands-on instruction, proper tool use demonstration, and recommending external engineering courses

Skills

Leadership

Supervisory

HVAC systems

CMMS

MS Office

Communication

Safety compliance

Education

Associate's Degree in Engineering

Tools

MS Office

CMMS

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As Operations Manager, you'll provide operational leadership and effective daily administration of the engineering team with the objectives of safely, efficiently, and cost-effectively operating machinery and systems while achieving maximum uptime. You'll be responsible for protecting and improving the value of the client's assets and ensuring that building engineering systems continue to perform their intended function through implementation and management of reliability-based maintenance programs. You'll execute equipment inspection and monitoring programs, define and implement maintenance best practices to improve overall mechanical equipment uptime, and continuously evaluate current maintenance, operations, and reliability methods to enhance effectiveness and maximize performance. This position combines technical expertise with leadership responsibilities, requiring you to build strong client relationships, ensure the highest level of professionalism, and foster a culture of safety and excellence across the engineering team.

What your day-to-day will look like:

• Supervise and manage engineers and maintenance staff including hiring, training, personal development, and instilling professionalism across the team
• Oversee parts and procurement to ensure adequate inventory of tools and supplies through purchase orders, vendor relationships, and periodic inventory checks
• Monitor and maintain refrigeration, cooling, HVAC equipment, boilers, pumps, valves, piping, and other mechanical and electrical systems while overseeing repair and preventive maintenance programs
• Oversee contractor activities and ensure the Critical Facility Work Authorization (CFWA) process is well-understood among staff and contractors
• Identify safety hazards, implement remediation measures, administer safety training programs, and ensure compliance with all regulatory laws and guidelines
• Maintain all infrastructure and compliance documentation including building drawings, single-lines, and records mandated for regulatory compliance
• Build relationships between the client and JLL team to foster trust and partnership while providing direction per the Incident Escalation Process
• Provide training and support to expand operations staff capabilities through hands‑on instruction, proper tool use demonstration, and recommending external engineering courses

Required qualifications:

• 7+ years of facility‑related work experience including customer service, leadership, and supervisory experience in a managerial capacity
• Comprehensive knowledge of maintenance processes with understanding of construction planning and execution
• Exposure to HVAC, fluid handling/pumping, fluid filtering, mechanical systems, welding, and electrical systems engineering and operation
• Working knowledge of computer applications including Microsoft Office and CMMS systems
• Demonstrated verbal and written communication skills with proven record of excellent internal and external customer service

Preferred qualifications:

• Associate's Degree in an Engineering or similar discipline
• Universal Technician certification for CFC's or ability to obtain within 90 days of employment
• Operating Engineers license (SMA) or equivalent

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site -Mascoutah, IL

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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For candidates in the United States, please see a fully copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job‑related convictions will be considered and will not automatically disqualify the candidate.

Accepting applications on an ongoing basis until candidate identified.