Facilities Operations Lead - Data-Driven & Strategic

Flagship Facility Services, Inc.; San Jose (CA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

None

Job summary

Flagship Facility Services, Inc. is seeking a Facilities Coordinator who will oversee and monitor work volumes and performance metrics across the IFM business.

You will manage systems like Work Force Dimensions, Workday, Tableau and Smartsheets, coordinating with operations to ensure timely delivery and business continuity. The role requires experience in IFM, strong communication, and leadership, with daily interaction across supervisors, managers and leadership.

Qualifications

• Bachelor's degree or equivalent, 4–10 years related experience and/or training.
• Proficient in Kronos Workforce Dimensions and Workday.
• Strong written and verbal communication skills.
• Bilingual English and Spanish preferred.

Responsibilities

• Manage weekly Operations Workbook review calls with follow-up actions.
• Ensure safety compliance including monthly training and metrics.
• Track employee time, attendance, overtime, LOA and related data.
• Analyze Kronos reports and assist with billing and variances.
• Train new supervisors and managers on Kronos and Workday.

Skills

IFM experience with Mobile Technicians

Bilingual (English/Spanish)

Communication skills

Team leadership

Analytical thinking

Education

Bachelor's degree or equivalent

Tools

Kronos Workforce Dimensions

Workday

Outlook

Excel

Tableau

Job description

Flagship Facility Services, Inc. is seeking a Facilities Coordinator who will oversee and monitor work volumes and performance metrics across the IFM business.

You will manage systems like Work Force Dimensions, Workday, Tableau and Smartsheets, coordinating with operations to ensure timely delivery and business continuity. The role requires experience in IFM, strong communication, and leadership, with daily interaction across supervisors, managers and leadership.