Facilities Market Lead — Hybrid, Uptime & Vendor Oversight

Waymo LLC; Chicago (IL); Hybrid; USD 152,000 - 187,000; Full time

Benefits offered by this job

Annual bonus

Equity incentives

Benefits program

Job summary

Waymo LLC is seeking an experienced facilities operations leader to oversee multi-site market operations and ensure safety and reliability across critical sites. You will coordinate with Fleet Operations, Security, and EHS to align facilities with business needs and regulatory requirements.

The role requires a BA/BS in a related field, 5+ years in multi-site facilities or outsourcing management, and a proven ability to manage budgets and complex vendor performance.

Qualifications

• BA/BS degree in a related field such as Facilities Management, Business Management, or Engineering
• 5+ years of account management, outsourcing management, or facilities operations experience with multi-site portfolios
• Demonstrated experience managing complex budgets, service delivery contracts, and third-party vendor performance
• Deep understanding of technological advances, change management, organizational leadership, and compliance requirements, and how each supports/drives workplace and facilities strategies
• Excellent verbal and written communication skills, with the ability to present in formal settings to a wide audience
• Ability to work in a hybrid schedule in the assigned market location and travel between multiple local site locations within the market area

Responsibilities

• Provide Tactical Site Oversight: Maintain a highly-visible presence across Waymo's critical operations sites in the assigned market to ensure facilities run smoothly 24/7/365.
• Ensure Service Delivery & Critical Uptime: Drive end-to-end facilities operations service delivery across the assigned market, ensuring high standards of execution that meet critical uptime SLAs.
• Manage Budget & Resource Optimization: Oversee and optimize the local facilities budget, operational resources, and space utilization within the assigned market, ensuring that daily maintenance and space utilization adjustments do not disrupt business-critical operations.
• Serve as the Local Stakeholder POC: Act as the primary local facilities liaison and build strong partnerships with local market teams and site leads to resolve daily operational friction and align facilities with business needs.
• Govern Onsite Vendors & Service Contracts: Provide direct governance and oversight of the contracted IFM service provider, monitoring performance against SLAs and scorecards to correct service gaps.
• Support Process & Operational Reporting: Implement and manage local facility dashboards and reporting workflows to analyze site performance data, measure key metrics, and support high-volume site operations.

Skills

Communication skills

Hybrid schedule

Travel

Leadership

Compliance

Education

BA/BS degree in related field

Job description

Waymo LLC is seeking an experienced facilities operations leader to oversee multi-site market operations and ensure safety and reliability across critical sites. You will coordinate with Fleet Operations, Security, and EHS to align facilities with business needs and regulatory requirements.

The role requires a BA/BS in a related field, 5+ years in multi-site facilities or outsourcing management, and a proven ability to manage budgets and complex vendor performance.