Facilities Manager: Uptime & Guest Experience Leader

Lucky Strike Entertainment; Sterling (VA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Stock purchase program

EAP

Job summary

Lucky Strike Entertainment Corporation is seeking a Facilities Manager to oversee the daily health, safety, and performance of the venue. You will lead the maintenance team, supervise preventative maintenance, and coordinate with vendors while ensuring all equipment and building systems operate safely and reliably.

The role emphasizes uptime and guest experience in a high-volume entertainment setting, with flexibility to work nights, weekends, and holidays as needed to keep the center fully

Qualifications

• 3+ years of facilities or technical operations leadership in a high-volume environment.
• Practical experience with plumbing, electrical repair, HVAC, and general contracting.
• Proven ability to build and lead a maintenance team focused on uptime and guest satisfaction.
• Financial acumen including preventive maintenance budgeting, vendor management, and cost control.
• Strong understanding of safety compliance, OSHA standards, and regulatory requirements.

Responsibilities

• Perform and oversee daily repair and maintenance across mechanical, electrical, plumbing, carpentry, lanes, and attractions.
• Own preventative maintenance across the center, scheduling regular service and system checks to catch issues before they become failures.
• Document all maintenance work and monitor equipment performance to stay ahead of downtime.
• Serve as the on-site technical expert, completing repairs and troubleshooting issues with speed and precision.
• Manage contractors, vendors, parts inventory, and facility budgets.
• Train and develop maintenance team members in safe practices, technical skills, and quality standards.
• Provide technical support during peak hours including nights, weekends, and holidays to keep the center fully operational.

Skills

Facilities leadership

Maintenance management

HVAC repair

Vendor management

Safety compliance

Budgeting

Job description

Lucky Strike Entertainment Corporation is seeking a Facilities Manager to oversee the daily health, safety, and performance of the venue. You will lead the maintenance team, supervise preventative maintenance, and coordinate with vendors while ensuring all equipment and building systems operate safely and reliably.

The role emphasizes uptime and guest experience in a high-volume entertainment setting, with flexibility to work nights, weekends, and holidays as needed to keep the center fully