Facilities Manager: Uptime & Guest Experience Leader

Lucky Strike Entertainment Corporation; Ellicott City (MD); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation, Paid Sick Leave, Holidays

Bowling, Boomer’s, and Waterpark/retal

Job summary

Lucky Strike Entertainment seeks a Facility Manager to oversee daily health, safety, and performance of our centers. You will lead the maintenance team, manage vendors and contracts, and keep lanes, attractions, and kitchen equipment running safely and reliably.

Responsibilities include preventive maintenance, on-site repairs, budgeting, and ensuring uptime during peak hours. Applicants should have strong leadership, OSHA knowledge, and the ability to work nights, weekends, and holidays.

Qualifications

• 3 or more years of facilities or technical operations leadership in a high-volume environment.
• Practical experience with plumbing, electrical repair, HVAC, and general contracting.
• Proven ability to build and lead a maintenance team focused on uptime and guest satisfaction.
• Financial acumen including preventive maintenance budgeting, vendor management, and cost control.
• Strong understanding of safety compliance, OSHA standards, and regulatory requirements.

Responsibilities

• Perform and oversee daily repair and maintenance across mechanical, electrical, plumbing, carpentry, lanes, and attractions.
• Own preventative maintenance across the center, scheduling regular service and system checks to catch issues before they become failures.
• Document all maintenance work and monitor equipment performance to stay ahead of downtime.
• Serve as the on-site technical expert, completing repairs and troubleshooting issues with speed and precision.
• Manage contractors, vendors, parts inventory, and facility budgets.
• Train and develop maintenance team members in safe practices, technical skills, and quality standards.
• Provide technical support during peak hours including nights, weekends, and holidays to keep the center fully operational.

Skills

Facilities leadership

HVAC experience

Electrical & plumbing repair

Budgeting & vendor mgmt

Safety compliance

Team development

Education

No degree specified

Job description

Lucky Strike Entertainment seeks a Facility Manager to oversee daily health, safety, and performance of our centers. You will lead the maintenance team, manage vendors and contracts, and keep lanes, attractions, and kitchen equipment running safely and reliably.

Responsibilities include preventive maintenance, on-site repairs, budgeting, and ensuring uptime during peak hours. Applicants should have strong leadership, OSHA knowledge, and the ability to work nights, weekends, and holidays.