Facilities Manager (Luxury High Rise Multi Family)

Firstservice-Residential; Dallas (TX); On-site; USD 59,000 - 66,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) with company match

Job summary

FirstService Residential in Dallas is seeking a Maintenance Supervisor responsible for the upkeep of our community properties. You will monitor, diagnose, and manage repairs across carpentry, electrical, HVAC, plumbing, and general maintenance while guiding onsite staff and third‑party contractors.

The role requires on‑call availability 24/7, strong supervision and customer service skills, and timely communication with the property team.

Qualifications

• Previous maintenance supervisor or three years property management maintenance experience required.
• Strong experience in supervising staff and customer service principles.
• Must be able to multi-task in a fast-paced environment and manage time effectively.
• On-call 24/7 availability; must respond to emergencies promptly.
• Proficient with MS Office (Excel and Word).

Responsibilities

• Maintains a safe and secure environment throughout the property
• Supervises maintenance and housekeeping personnel, where applicable
• Plans, monitors, and appraises job results; coaches, counsels and disciplines associates in conjunction with Supervisor and General Manager
• Assesses repair needs and estimated time needed for repair
• Monitors the functions of service contractors and community repair and maintenance contractors
• Inventories and acquisitions maintenance supplies
• Requests and/or purchases all maintenance supplies and materials in a cost efficient manner
• Maintains disaster preparedness by identifying potential problems, developing response plans, managing crises
• Completes reports/work orders; On-Call availability for emergencies and projects as assigned by Supervisor and/or General Manager
• Manages relationships vendors and contractors
• Maintains shop, equipment rooms and storage areas in a neat, organized and secure condition
• Actively participates in performing work order maintenance repairs
• Able to properly utilize new equipment and follow safety procedures prior to using this equipment
• Follows safety procedures and maintains a safe work environment
• Other tasks and projects as assigned by management

Skills

Staff supervision

Customer service

Time management

Tools

MS Office

Excel

Word

Job description

Description

Job Overview: This position assumes responsibility for the maintenance of a community or communities. Closely Monitors, identifies and communicates problems in every phase of general maintenance of the community, including areas of carpentry, electrical work, HVAC, plumbing, mechanic, painting, general hardware, other minor community repairs and cleanliness. Makes recommendations, performs repairs, replacement maintenance and implements preventive maintenance as established by Company procedures and guidelines.

Your Responsibilities

• Maintains a safe and secure environment throughout the property
• Supervises maintenance and housekeeping personnel, where applicable.
• Where applicable- plans, monitors, and appraises job results; coaches, counsels and disciplines associates in conjunction with Supervisor and General Manager.
• Assesses repair needs and estimated time needed for repair
• Monitors the functions of service contractors and community repair and maintenance contractors
• Inventories and acquisitions maintenance supplies
• Requests and /or purchases all maintenance supplies and materials in a cost efficient manner.
• Maintains disaster preparedness by identifying potential problems, developing response plans, managing crises
• Completes reports/work orders; On-Call availability for emergencies and projects as assigned by Supervisor and/or General Manager
• Manages relationships vendors and contractors.
• Maintains shop, equipment rooms and storage areas in a neat, organized and secure condition.
• Actively participates in performing work order maintenance repairs
• Able to properly utilize new equipment and follow safety procedures prior to using this equipment
• Follows safety procedures and maintains a safe work environment.
• Other tasks and projects as assigned by management

Skills - Qualifications:

Education/Training: Previous maintenance supervisor or three years property management maintenance experience required.

Experience/Knowledge/Abilities: Must possess strong experience in supervising staff, strong interpersonal skills and strong working knowledge of customer service principles and practices. Must possess strong time management skills. Must be able to multi-task and operate in a fast-paced environment. Computer literacy required; Professional and working knowledge of MS Office application with emphasis on Excel and Word. On Call 24/7. Ability to respond to emergencies in a timely manner. Must be able to work flexible schedule and weekends as needed.

Driving Requirements: Frequent need (33% to 66% of time) to drive; safe driving and maintenance of maintenance carts; and valid Texas drivers and insurance license required

What We Offer:

As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation:

$43 - $48 / hour

Disclaimer:

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Additional Information

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.