Facilities Manager

Ziply Fiber; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

401k

Performance bonus

Education reimbursement

Job summary

Ziply Fiber is seeking a seasoned Manager, Facilities to lead operations ensuring safe, reliable facilities performance. You will oversee a team, coordinate maintenance programs, and implement systems across our footprint to support a fast-growing network infrastructure.

You will manage budgets, safety compliance, and vendor relationships while driving continuous improvements. This role requires strong leadership, project management, and a proactive customer-service mindset.

Qualifications

• High School Diploma or GED required.
• 8+ years of facilities management experience.
• Strong knowledge of building systems: HVAC, power, fire detection/suppression, and automated controls.
• Familiarity with local, state, and federal regulations (OSHA, ADA, environmental).
• Experience solving problems under emergencies; make prudent decisions when a component fails.
• Experience with project scope, estimates, budgets and schedules.

Responsibilities

• Oversee Facilities Supervisors, staff and services across Ziply footprint.
• Provide leadership through coaching, feedback and performance management.
• Manage maintenance of buildings, grounds, HVAC, generators, fuel tanks, and related systems.
• Implement preventive maintenance programs and coordinate repairs.
• Maintain permits and licenses for facilities and ensure security monitoring.
• Develop and manage budgets, set up vendors, and manage utilities.
• Support space planning and internal moves; close out buildings per lease terms.
• Work hours Pacific Time; on-call, evenings and weekends as needed.

Skills

Time management

Communication

Self-starter

Customer service

Education

High School Diploma or GED

Tools

Excel

Word

Visio

Job description

Benefits:

Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated toelevating the connected livesof the communities we serve. We offer the fastest home internet in the nation, arefreshingly great customer experience,andaffordableplans that putcustomersin charge.

As ourstate-of-the-artfiber network expands, so does our need for team members who can help us grow and realize our goals.

OurCompany Values:

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.
• Empowering You: We help customers choose whatisbest for them,andwesupport employeesin implementingnew ideasand solutions.
• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.
• Earning Your Trust: We build trust through clear, honest,human communication.

Job Summary

The Manager, Facilities supports the development and implementation of the systems and programs required to ensure successful facilities operations, with a primary focus on maintenance, operational performance and safety. This position is responsible for leading a team, while also performing as an individual.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

Facilities Leadership and Team Management

• Oversee Facilities Supervisors, staff and services provided throughout the Ziply footprint.
• Provide leadership to Facilities team through coaching, feedback, development goals and performance management.
• Engage and understand what team members are working on, with the ability to speak to status across all respective ongoing projects at any time.

Facilities Operations and Maintenance

• Responsible for activities and issues related to Facilities, including maintenance of buildings, grounds, HVAC, generators, underground storage tanks, fuel tanks and fuel polishing.
• Implement and manage Preventive Maintenance programs (Generators, Fuel Tanks, HVAC, etc.)
• Perform coordination of preventative maintenance and repairs for facilities related issues.
• Support and track annual backflow testing.
• Support equipment upgrades, including Fire system, BMS, Electrical and Mechanical systems.

Systems, Security and Compliance

• Oversee BMS system integrity.
• Maintain state & local permits and licenses for batteries/ generators / fuel tanks, etc.
• Resolve security issues and monitor alarm logs.
• Update and Implement policies and procedures related to Facilities as needed.

Vendor, Utility and Administrative Management

• Create work orders, purchase orders and CPPs.
• Manage set-up of new and modification of existing utilities (trash, power, propane, etc.) in Engie and contact provider(s) to create / modify account(s).
• Select, onboard, and manage vendors as needed.
• Contribute to the development of capital and expense budget and managing at or below the final approved budget level.

Space Planning, Building Transitions and Market Support

• Support space planning requirements and internal moves.
• Close out buildings, returning to pre-lease conditions.

Other Duties

• Must be available to work regular business hours Pacific Standard Time.
• Must also be available to work on-call, evenings and weekends as needed.
• Performs other duties as required to support the business and evolving organization.

Required Qualifications:

• High School Diploma or GED.
• Minimum of eight (8) years of experience in Facilities Management.
• Must have a strong background in Commercial/Industrial building systems to include: HVAC, AC Power Distribution, Fire Detection/Suppression and Automated Building Controls.
• Strong background with all applicable local, state and federal regulations such as building electrical codes, OSHA, ADA, and environmental issues.
• Experience as a problem solver under emergency conditions; reviewing all available facts and making prudent decisions when a facility component has failed (i.e. Roof, HVAC units).
• Experience developing project scope, estimates, budgets and schedules.

Knowledge, Skills, and Abilities:

• Ability to handle multiple activities simultaneously remains flexible and maintain one’s composure in stressful situations.
• Ability to provide excellent customer service.
• Must be a self-starter with the ability to work with minimal supervision.
• Excellent time management skills and ability to prioritize quickly.
• Strong verbal and written communication, attention to detail and organizational skills.
• Working Knowledge of Excel, Word and Visio applications.
• Ability to drive on behalf of the Company in a safe and responsible manner.
• Valid drivers’ license with a satisfactory driving record.
• Ability to travel.

Work Authorization

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.

At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.