Building Operations Manager

Benesch Law; Cleveland (OH); On-site; USD 102,000 - 130,000; Full time

Job summary

Benesch Law is seeking a Facilities Manager for its Cleveland office, offering a hybrid work model. The successful candidate will oversee building maintenance and serve as a liaison to internal administrators to ensure operational efficiency.

This role requires strong organizational and communication skills, along with 3-5 years of facilities management experience preferably in a professional services environment. Salary range is $102K to $130K annually.

Qualifications

• 3-5 years of facilities management experience, preferably in a law firm.
• Strong ability to manage multi-site operations effectively.
• Experience supporting office moves, renovations, or construction projects.

Responsibilities

• Oversee office and building maintenance, including vendor management.
• Ensure timely resolution of facility issues and maintenance requests.
• Coordinate intra-office personnel moves and support large office relocations.

Skills

Vendor management

Contract negotiation

Organizational skills

Communication skills

Problem-solving skills

Education

Bachelor's degree or equivalent experience

Tools

Facilities management systems

Building systems

Job description

Facilities Manager

Benesch is proud to announce the opening for a Facilities Manager in our Cleveland office! This position is hybrid and offers work-from-home flexibility.

Position Summary

Do you enjoy overseeing facilities and making things run smoothly for your internal clientele? Are you interested in assisting multi-site operations and working hand-in-hand with local Office Administrators to ensure their facilities are running at top capacity? The Facilities Manager works closely with the Director of Facilities to execute matter efficiently and ensure all our facilities function smoothly.

Essential Functions

1. Oversees general office and building maintenance, including but not limited to asset procurement, preventative maintenance, cleaning, and related service contracts.
2. Ensures the timely resolution of facility issues (e.g., HVAC, doors, flooring, appliance and equipment, finishes, and overall physical workplace conditions) in coordination with vendors, Office Administrators, individual building site management, and landlords when applicable.
3. Tracks status of requests made through building specific maintenance portals ensuring timely resolution of maintenance and building-related issues in close coordination with location specific building management and applicable Office Administrators.
4. Serves as a primary liaison to Office Administrators, fully addressing office specific physical asset needs while maintaining firmwide standards.
5. When applicable, forwards to the Benesch IT Team and tracks progress on project related A/V, telecommunications, connectivity hardware, and infrastructure needs, ensuring coordination with appropriate project teams, property management, and specialized vendors.
6. Reviews and negotiates contracts related to supplemental services ensuring service quality, compliance, and cost control for items such as HVAC maintenance, fire extinguisher certification, janitorial services, routine appliance/equipment maintenance, furniture cleaning and repair, artwork, and plant services.
7. Reviews for accuracy and submits for timely processing and payment applicable vendor invoices into the Benesch AP system.
8. Plans, coordinates, and executes small to medium intra-office personnel moves by organizing logistics, communicating to affected personnel, Office Administrators, and building management, as well as coordinating cross-functional teams.
9. Supports large office moves, reconfigurations, and space planning as requested.
10. Assists with small construction and office improvement projects, including vendor communication, scheduling, and status updates communicating and coordinating with building management and Office Administrators to minimize business disruption.
11. Manages furniture lifecycle (repair, replacement, installation, maintenance, and cleaning) and drives standardization of furnishings and related supplies across offices where applicable.
12. Coordinates the procurement and upkeep of workplace assets and equipment including but not limited to appliances, carpets, floor mats, signage, artwork, and plants.
13. Routinely travels to the various firm offices to proactively maintain the office aesthetics/appearance and asset-related functionality.
14. Other duties as requested/assigned.

Qualifications

The Facilities Manager should have a Bachelor's degree or equivalent experience. 3-5 years of facilities management experience, preferably within a law firm or professional services environment, is highly preferred. Must have demonstrated experience managing vendors, contracts, and multi-site operations. A proven ability to build effective working relationships with Office Administrators, office leadership, and cross-functional teams is essential. Experience supporting office moves, renovations, or construction projects is desired. The Facilities Manager must possess strong organizational, communication, and problem-solving skills with the ability to manage multiple priorities in a fast‑paced environment. A proficiency in facilities management and building systems is required. Must be willing to travel as needed.

Salary range: $102K to $130K.

Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at 216-363-4578 or email Christine Watson at [e-mail].

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities