Facilities Manager

The Homeless and Housing Resource Center; Albuquerque, Northern (NM, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

The Homeless and Housing Resource Center seeks a Facilities Manager to ensure buildings and grounds are well-maintained, overseeing maintenance, repairs, renovations, and vendor coordination. You will drive preventative maintenance programs, respond to urgent needs on a 24-7 basis, and ensure compliance with environmental and safety standards.

You will coordinate with the Director of Operations and Program Director on facility activity, manage budgets, and lead documentation of emergency

Qualifications

• Bachelor's degree in Business or related field preferred.
• 5+ years of maintenance, facilities, or hands-on work experience required.
• Knowledge of OSHA regulations and ability to apply requirements to daily operations.
• Must be available on an on-call, 24-7 basis to promptly resolve urgent needs.

Responsibilities

• Troubleshoot and diagnose facility issues.
• Oversees building projects, maintenance, and repair of facility systems and site improvements.
• Manages all preventative maintenance.
• Coordinates facility activity with Director of Operations and Program Director.
• Leads vendor contact and oversight for supplies and repairs.
• Develops and maintains emergency procedures.
• Responds to calls on a 24-7 basis to resolve urgent facility needs.
• Ensures compliance with regulations and safety standards.

Skills

Budget adherence

Interpersonal skills

Oral and written communication

Technology proficiency

Confidentiality

OSHA knowledge

Education

Bachelor's degree in Business or related field

Tools

Security systems

Phone systems

Computers/IT

Job description

The Facilities Manager is responsible for ensuring that buildings and grounds are maintained, which includes determining, scheduling, and overseeing regular maintenance, repairs, and renovation projects. This position negotiates with outside vendors for supplies, parts, equipment, and repairs.

• Troubleshoot and diagnose facility issues.
• Oversees building projects, maintenance, and repair of all facility systems, assets, and site improvements, including building, parking areas, HVAC, mechanical, electrical, plumbing, utilities, and infrastructure systems.
• Manages all preventative maintenance.
• Coordinates with the Director of Operations and Program Director all facility activity in respective buildings.
• Guides operations on basic upkeep and maintenance tasks, repair/replacement decisions, as well as vendor contact and oversight.
• Develops and maintains written emergency procedures.
• Responds to calls on a 24-7 basis to promptly resolve urgent needs of facilities.
• Evaluates conditions and identifies potential issues, repairs, and facility projects.
• Ensures the facilities meet regulations and environmental, health, and security standards.
• All other duties as assigned.

Qualifications:

To perform this job successfully, the individual must satisfactorily perform each essential duty.

The requirements listed represent the knowledge, skills, and abilities required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Demonstrated ability to adhere to the agency budget.
• Strong interpersonal communication skills and the ability to work professionally and effectively with a wide range of constituencies in a diverse community.
• Ability to communicate effectively orally and in writing with administrators, staff, and external stakeholders.
• Proficient with technology, including computers, phone systems, and security systems.
• Ability to maintain strict confidentiality.
• Knowledge of OSHA regulations and the ability to apply requirements to daily agency-wide operations.

Education and/or Experience:

• 5+ years of maintenance, facilities, or hands-on work experience is required.
• A minimum of a Bachelor's Degree in Business or a related field is preferred.
• Requires a hands-on, self-starter that has a clear aptitude for systems, mechanics, and structural components of commercial buildings, infrastructure, and maintenance; includes utilities, HVAC, electrical, mechanical, and plumbing systems.
• Ability to perform well in a fast-paced environment.
• Must be available on an on-call, 24-7 basis to promptly resolve urgent needs of the facilities.
• Must be detail-oriented and well-organized.

Other Requirements:

• Valid New Mexico driver's license and reliable transportation.
• Must be willing to participate in workshops and training sessions.
• Lifting a maximum of 50 pounds occasionally, and frequently lifting or carrying objects weighing
• up to 10 pounds.
• Must become CPR/First Aid trained within 90 days of hire.
• Participate in De-escalation Training within 90 days of hire.

The responsibility of all Heading Home employees includes the following:

• Represent and promote Heading Home positively and professionally.
• Maintain good attendance and punctuality in keeping with Heading Home Policies.
• Attend all staff and organizational meetings as required.
• Observe and practice safe work habits and practices.
• Maintain client, resident, and organizational confidentiality in compliance with policies.
• Read, understand, and comply with all guidelines of the Heading Home Employee Handbook.

This job description does not constitute an employment agreement between the employer and the employee. The employer may change this document as the employer's needs and job requirements change.

What best describes this position?

Maintenance

Does this position require a specialized license?

No

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