Facilities Maintenance Technician Manager
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Facilities Maintenance Technician Manager
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Advance Your Maintenance Career with Patriot Facility Maintenance
Position Title: Facilities Maintenance Technician Manager
Company Name: Patriot Facility Maintenance
Pay Range: Competitive, based on experience
Industry: Commercial & Industrial Facility Maintenance
Location: Based in Charleston, West Virginia with travel across all of West Virginia
About Us
Patriot Facility Maintenance, LLC is a veteran-owned company providing top-tier facility maintenance solutions nationwide. Known for our reliability, professionalism, and commitment to excellence, we help ensure our clients and facilities operate seamlessly and efficiently.
Position Overview
We are seeking a highly skilled and motivated Facilities Maintenance Technician Manager to join our team in the Charleston, West Virginia Area. This dynamic role combines hands-on repair and maintenance expertise with leadership and scheduling responsibilities. Utilizing our Zoho FSM mobile application, the ideal candidate will ensure quality execution, manage technician workflows, and maintain high levels of client satisfaction.
Key Responsibilities
- Supervision & Scheduling
- Coordinate and manage technician schedules via Zoho FSM for site visits, job completion, and quality control (QC) inspections
- Finalize and distribute the next day's schedule by 5:00 PM daily
- Monitor production reports in Zoho FSM and resolve any critical issues
- Prepare and submit monthly reports via Zoho Expense (gas logs, maintenance logs, expense reports)
- Field Work & Technical Expertise
- Perform a wide range of general maintenance and repair tasks, including:
- Carpentry and general repairs
- Basic electrical work
- Basic plumbing
- Painting
- Roll-up door maintenance
- Minor parking lot and concrete repairs
- Independently execute complex tasks with strong problem-solving skills
- Lead field operations, interpret scopes of work, and support other technicians
- Maintain high productivity (5+ jobs or $3,000 in job value per week average)
- Ensure quality control, with no more than 2 QC issues per quarter
- Complete 3 days of in-person training, including 1 day of safety training
- Conduct preventative maintenance inspections to support long-term facility performance
- Quality Control & Team Support
- Oversee technician performance in Zoho FSM to ensure quality and consistency
- Provide hands-on support for tasks that exceed technician capabilities
- Continuously improve personal technical skills and knowledge
- Quoting & Material Management
- Conduct site visits to assess and quote complex projects
- Submit detailed proposals through Zoho FSM for client approval
- Source materials, obtain competitive quotes, and manage purchases to stay on budget
- Approve material purchases within designated limits
- General Responsibilities
- Document all work orders and QC reports in Zoho FSM
- Communicate professionally with dispatch and clients to maintain strong working relationships
- Adhere to all safety protocols and maintain a clean, organized work environment
- Provide exceptional customer service to ensure client satisfaction and loyalty
Required Qualifications
- 3+ years of hands-on experience in general maintenance and repairs
- Must have a valid driver's license and insurable driving record
- Reliable vehicle (2018 or newer and under 150k miles; monthly stipend provided)
- Strong troubleshooting and problem-solving abilities
- Proficiency with Zoho FSM or similar work order systems
- Excellent verbal and written communication skills
- Experience managing small teams or subcontractors
- Ability to work independently, prioritize tasks, and manage time efficiently
- Ability to lift up to 50 lbs and work in various weather conditions
Preferred Qualifications
- Experience in commercial facility maintenance
- Advanced knowledge in carpentry, electrical, plumbing, or related trades
- Trade certifications (e.g., OSHA, HVAC, electrical)
- Familiarity with digital tools like Google Workspace and Zoho FSM
Benefits
- Competitive salary based on experience
- Monthly vehicle stipend
- Full-time, stable employment with consistent hours
- 2 weeks of paid time off (PTO) and holiday pay
- Monthly healthcare stipend
- Opportunities for advancement and trade certifications
- Company-provided tools, equipment, and uniforms
- Company credit card for business expenses
Equal Opportunity Employer
Patriot Facility Maintenance, LLC is an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, sex, national origin, disability, veteran status, or any other protected status.Seniority level
Seniority level
Mid-Senior level
Employment type
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Management and ManufacturingIndustries
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