Facilities Maintenance Technician II- Northern MA/NH

Eastern Bank; Lynn (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

Eastern Bank is seeking a Facilities Technician to maintain 20–30 locations across Northern Massachusetts and New Hampshire. This role requires expertise in maintenance, inspections, and strong communication skills to ensure facilities are safe and compliant. Candidates should possess a high school diploma and significant maintenance experience.

Qualifications

• 5+ years of experience in facilities maintenance in a multi-building portfolio.
• Ability to perform basic maintenance on HVAC systems.
• Familiarity with troubleshooting and repairs.

Responsibilities

• Perform routine maintenance and repairs on HVAC, plumbing, and electrical systems.
• Conduct regular facility inspections to ensure compliance.
• Respond to maintenance requests and perform cleaning when necessary.

Skills

Troubleshooting

Problem-solving

Communication

Interpersonal skills

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Vocational training in facilities maintenance

Tools

Hand tools

Power tools

Job description

Position Summary

Areas of Focus: Northern MA and NH

The Facilities Technician performs a variety of maintenance and repair tasks to ensure facilities are safe, functional, and compliant with safety regulations. This role supports a portfolio of 20–30 locations, providing hands-on service for day-to-day upkeep and collaborating with Facilities Managers to address operational needs.

Core Responsibilities

Maintenance and Repairs

• Responsible for the day-to-day maintenance of 20–30 buildings in a defined area through regular visits to each location no less than once per month.
• Diagnose, troubleshoot, and perform routine maintenance tasks on HVAC systems, plumbing, electrical systems, and other equipment in collaboration with Facilities Manager.
• Make necessary repairs, including plumbing fixes, electrical repairs, minor carpentry work, painting, picture and board hanging, etc.
• Conduct preventative maintenance (non-HVAC) to ensure facilities and equipment are in good working order.

Inspections and Compliance

• Conduct regular inspections of facilities and equipment to identify potential problems.
• Ensure compliance with safety regulations, building codes, and other relevant standards.
• Maintain accurate records of inspections, maintenance, and repairs.

Cleaning and General Maintenance

• Responsible for ensuring cleaning tasks, such as mopping, vacuuming, and dusting are performed to contracted standards, and performing such tasks when needed.
• Responsible for ensuring roads and grounds at each facility are free of trash and other refuse.

Customer Service

• Respond to maintenance requests promptly and efficiently.
• Communicate effectively with facilities managers, branch staff, employees, and other stakeholders.
• Other duties as assigned.

Skills and Qualifications

Technical Skills

• Ability to troubleshoot and perform basic maintenance on equipment and systems, such as changing belts and filters on HVAC.
• Familiarity with hand and power tools.

Soft Skills

• Strong problem-solving and troubleshooting skills.
• Ability to work independently and as part of a team.
• Good communication and interpersonal skills.
• Attention to detail and organizational skills.
• Willing and able to physically respond to after-hours on-call issues, in rotation with peers.

Physical Requirements

• Ability to lift and carry heavy objects more than 50 pounds.
• Ability to work in various environments, including heights and outdoors.
• Ability to climb ladders and stairs.

Education and Experience

• High school diploma or equivalent.
• 5+ years of experience in facilities maintenance within a multi-building portfolio.
• Some vocational training or experience in a related field is required.