Facilities Maintenance Technician II - North Shore

Eastern Bank; Lynn (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading bank located in Massachusetts is seeking a Facilities Technician to manage the maintenance and repair of multiple locations. This role involves routine inspections, ensuring compliance with safety regulations, and providing exceptional customer service. The ideal candidate will have extensive experience in facilities maintenance, strong problem-solving skills, and a proactive approach to upkeep and maintenance tasks.

Qualifications

• 5+ years of experience in facilities maintenance.
• Ability to lift over 50 pounds and respond to on-call issues.
• Familiarity with equipment and systems.

Responsibilities

• Perform routine maintenance and repairs on HVAC, plumbing, and electrical systems.
• Conduct regular inspections and ensure compliance with safety regulations.
• Respond promptly to maintenance requests and maintain accurate records.

Skills

Troubleshooting

Maintenance

Communication

Problem Solving

Attention to Detail

Education

High school diploma or equivalent

Vocational training in a related field

Tools

Hand and power tools

Job description

Position Summary

Areas of focus: North shore of MA- Saugus, Lynnfield, Wakefield, Lynn, etc.

The Facilities Technician performs a variety of maintenance and repair tasks to ensure facilities are safe, functional, and compliant with safety regulations. This role supports a portfolio of 20–30 locations, providing hands-on service for day-to-day upkeep and collaborating with Facilities Managers to address operational needs.

Core Responsibilities

Maintenance and Repairs

• Responsible for the day-to-day maintenance of 20–30 buildings in a defined area through regular visits to each location no less than once per month.
• Diagnose, troubleshoot, and perform routine maintenance tasks on HVAC systems, plumbing, electrical systems, and other equipment in collaboration with Facilities Manager.
• Make necessary repairs, including plumbing fixes, electrical repairs, minor carpentry work, painting, picture and board hanging, etc.
• Conduct preventative maintenance (non-HVAC) to ensure facilities and equipment are in good working order.

Inspections and Compliance

• Conduct regular inspections of facilities and equipment to identify potential problems.
• Ensure compliance with safety regulations, building codes, and other relevant standards.
• Maintain accurate records of inspections, maintenance, and repairs.

Cleaning and General Maintenance

• Responsible for ensuring cleaning tasks, such as mopping, vacuuming, and dusting are performed to contracted standards, and performing such tasks when needed.
• Responsible for ensuring roads and grounds at each facility are free of trash and other refuse.

Customer Service

• Respond to maintenance requests promptly and efficiently.
• Communicate effectively with facilities managers, branch staff, employees, and other stakeholders.
• Other duties as assigned.

Skills and Qualifications

Technical Skills

• Ability to troubleshoot and perform basic maintenance on equipment and systems, such as changing belts and filters on HVAC.
• Familiarity with hand and power tools.

Soft Skills

• Strong problem-solving and troubleshooting skills.
• Ability to work independently and as part of a team.
• Good communication and interpersonal skills.
• Attention to detail and organizational skills.
• Willing and able to physically respond to after-hours on-call issues, in rotation with peers.

Physical Requirements

• Ability to lift and carry heavy objects more than 50 pounds.
• Ability to work in various environments, including heights and outdoors.
• Ability to climb ladders and stairs.

Education and Experience

• High school diploma or equivalent.
• 5+ years of experience in facilities maintenance within a multi-building portfolio.
• Some vocational training or experience in a related field is required.