Facilities Maintenance Technician II

Herschend Family Entertainment Corporation; Pigeon Forge (TN); On-site; USD 22,000 - 32,000; Full time

Job summary

The Dollywood Company is seeking a maintenance technician to monitor, operate, and maintain building equipment and structures at our Pigeon Forge location. The role includes routine preventative maintenance, guest room support, and pool/spa care, with opportunities to specialize and advance to supervision.

Ideal candidates have two years of related experience, a high school diploma, and the ability to work flexible hours, including evenings and weekends.

Qualifications

• Minimum two-year job-related experience.
• Knowledge of a specialized trade or technical field.
• Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record.
• Offers of employment contingent upon satisfactory background screening including criminal history and motor vehicle record check.
• Ability to safely operate company vehicles according to company policy.
• Willing to acquire AFO Certification.
• Must be able to work overtime, evenings, weekends and holidays.

Responsibilities

• Maintains equipment using proper tools in a skilled craftsman-like manner.
• Performs assignments as directed by the Director of Facilities and Facilities Manager.
• Assumes duties of other mechanics when required, including light carpentry, plumbing, grounds maintenance, electrical, painting, pool and spa maintenance, etc.
• Performs regularly scheduled guest room preventative maintenance to keep rooms in “like new” condition and of high quality.
• Ensures exterior grounds are regularly maintained and free of debris.
• Ensures exterior water features are well maintained, free of algae and debris.
• Completes regular property tours and inspections, identifying and repairing defects.
• Performs preventative maintenance on all equipment.
• Repairs all malfunctioning mechanical devices.
• Utilizes HOTSOS Work Order System regarding response time repair requests for various trades.
• Maintains pools and spas.
• Willing to acquire AFO Certification.
• Responds to guest room calls and assists guests with room issues.
• Is a specialist in a specific skill (Electrical, plumbing, painting, carpentry, etc.).
• Becoming a specialist in a skill is a prerequisite for promotion to Facilities Supervisor.

Skills

Electrical

Plumbing

Carpentry

Painting

HVAC

Grounds maintenance

Education

High school diploma or equivalent

Tools

Power tools

HVAC systems

Job description

The Dollywood Company is seeking a maintenance technician to monitor, operate, and maintain building equipment and structures at our Pigeon Forge location. The role includes routine preventative maintenance, guest room support, and pool/spa care, with opportunities to specialize and advance to supervision.

Ideal candidates have two years of related experience, a high school diploma, and the ability to work flexible hours, including evenings and weekends.