Facilities & IT Technician

bibasocial; West Palm Beach (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

bibasocial is seeking a versatile Facilities & IT Technician to maintain our West Palm Beach office and provide hands-on technical support to staff. The role blends building upkeep with IT troubleshooting to keep daily operations running smoothly.

The ideal candidate has experience in both facilities maintenance and IT, strong problem-solving skills, and the ability to work independently in a fast-paced environment.

Qualifications

• High school diploma or equivalent; IT or facilities certifications preferred.
• Proven experience in facilities maintenance and IT support.
• Knowledge of building systems: electrical, HVAC, plumbing basics.
• Proficiency with Windows and Mac OS, networking, and common office software.
• Ability to troubleshoot hardware and software issues.
• Strong communication and interpersonal skills.
• Valid driver’s license and reliable transportation.

Responsibilities

• Perform routine maintenance and repairs on building systems (HVAC, electrical, plumbing, infrastructure).
• Monitor facility safety and security systems.
• Assist with office moves, setups, and space planning.
• Coordinate with vendors and service providers for repairs and maintenance.
• Follow company policies and safety regulations.
• Provide technical support for hardware, software, and network issues.
• Install, configure, and maintain computers, printers, and IT equipment.
• Document and track maintenance and IT requests using a ticketing system.
• Manage inventory of IT and facilities supplies and equipment.

Skills

Facilities maintenance

IT troubleshooting

Windows & Mac OS

Networking basics

Communication skills

Education

High school diploma

IT or facilities certifications

Tools

Ticketing system

Office software

Printer setup

Job description

We are seeking a skilled and versatile Facilities & IT Technician to maintain our physical facilities and provide technical support to staff. This position combines building maintenance with IT troubleshooting to ensure smooth daily operations. The ideal candidate has a strong background in both areas, excellent problem-solving skills, and the ability to work independently.

Key Responsibilities

• Perform routine maintenance and repairs on building systems, including HVAC, electrical, plumbing, and general infrastructure.
• Monitor and manage facility safety and security systems.
• Assist with office moves, setups, and space planning.
• Coordinate with outside vendors and service providers for repairs and maintenance.
• Follow company policies and safety regulations.
• Provide technical support for hardware, software, and network issues.
• Install, configure, and maintain computers, printers, and other IT equipment.
• Document and track maintenance and IT support requests using a ticketing system.
• Manage inventory of IT and facilities supplies and equipment.

Qualifications

• High school diploma or equivalent. Technical certifications in IT or facilities management are preferred.
• Proven experience in facilities maintenance and IT support.
• Working knowledge of building systems, including electrical, HVAC, and plumbing basics.
• Proficiency with Windows and Mac operating systems, networking, and common office software.
• Ability to troubleshoot and resolve hardware and software issues.
• Strong communication and interpersonal skills.
• Valid driver’s license and reliable transportation.

Physical Requirements

• Lift and carry up to 50 lbs, such as tools, equipment, and supplies.
• Stand, walk, bend, kneel, crouch, and reach for extended periods during a shift.
• Climb ladders and stairs and work at heights when needed.
• Work in tight or confined spaces, such as mechanical rooms and ceiling or crawl spaces.
• Work indoors and outdoors in varying conditions, including heat, cold, and noise.
• Use hand tools, power tools, and small IT components with good dexterity and coordination.
• Use personal protective equipment (PPE) as required.