Facilities & Guest Services Janitor

Tenderloin Housing Clinic; San Francisco (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

Tenderloin Housing Clinic is seeking a dedicated Hotel Janitor for their San Francisco location. The role involves a variety of janitorial duties such as ensuring the cleanliness of common areas and providing excellent customer service to tenants and staff.

Candidates should have at least one year of experience, a high school diploma or equivalent, and must demonstrate knowledge of janitorial practices and safety procedures. Experience working with diverse, low-income populations is preferred. Join a mission-driven team that values professionalism and respect.

Qualifications

• Minimum of 1 year of experience in janitorial work strongly preferred.
• Must read, communicate orally, and write in English.
• Must pass all post‑contingency offer background checks, reference checks, and TB screening clearances.

Responsibilities

• Follow a daily schedule of janitorial duties including cleaning common areas.
• Maintain building interior and perimeter to ensure cleanliness and security.
• Provide excellent customer service to tenants, clients, visitors, and staff.

Skills

Customer service skills

Knowledge of janitorial practices

Ability to handle multiple tasks

Attention to detail

Education

High School degree or equivalent

Job description

• Follow a daily schedule of janitorial duties including, but not limited to, sweeping, vacuuming and mopping floors and stairwells; trash removal; cleaning and stocking all tenant and staff bathrooms; dusting and cleaning windows; and cleaning all common areas.
• Maintain building interior and perimeter to ensure cleanliness and security.
• Follow and model building safety procedures at all times, including the proper handling and storage of hazardous and flammable materials, and the utilization of universal precautions for spills and bio-hazards.
• Maintain organized storage closets and basement storage areas.
• Provide excellent customer service to tenants, clients, visitors, and staff.
• Assist other maintenance and janitorial workers at other sites, as assigned.
• Attend all meetings as scheduled and participate in meetings as requested.
  
  
• Monitor building supply inventory and prepare building supply orders.
• Participate in unit turnovers by emptying, cleaning, and properly handling left behind items. This includes inventorying former residents’ belongings in vacant units. Further assist in turnover of units by painting, stripping and waxing floors, etc.
• Strip, clean, buff, and apply floor sealer and floor finish to hard surface floors, as needed.
• Record incidents in hotel logbook and write Observation Reports, as needed.
• Provide front desk coverage and perform Desk Clerk duties, as needed.
• Provide janitorial coverage at administrative offices, as needed.
  
  

Essential Functions

General Responsibilities

• Follow a daily schedule of janitorial duties including, but not limited to, sweeping, vacuuming and mopping floors and stairwells; trash removal; cleaning and stocking all tenant and staff bathrooms; dusting and cleaning windows; and cleaning all common areas.
• Maintain building interior and perimeter to ensure cleanliness and security.
• Follow and model building safety procedures at all times, including the proper handling and storage of hazardous and flammable materials, and the utilization of universal precautions for spills and bio-hazards.
• Maintain organized storage closets and basement storage areas.
• Provide excellent customer service to tenants, clients, visitors, and staff.
• Assist other maintenance and janitorial workers at other sites, as assigned.
• Attend all meetings as scheduled and participate in meetings as requested.
  
  

Hotel Janitor Responsibilities

• Monitor building supply inventory and prepare building supply orders.
• Participate in unit turnovers by emptying, cleaning, and properly handling left behind items. This includes inventorying former residents’ belongings in vacant units. Further assist in turnover of units by painting, stripping and waxing floors, etc.
• Strip, clean, buff, and apply floor sealer and floor finish to hard surface floors, as needed.
• Record incidents in hotel logbook and write Observation Reports, as needed.
• Provide front desk coverage and perform Desk Clerk duties, as needed.
• Provide janitorial coverage at administrative offices, as needed.
  
  

Administrative Office Janitor Responsibilities

• Perform janitorial duties at multiple office locations on a rotating schedule.
• Monitor supply inventory and provide the Administrative Manager with requests for supplies.
• Strip, clean, buff, and apply floor sealer and floor finish to hard surface floors, as needed.
• Provide janitorial coverage at hotels, as needed.
  
  

This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.

Essential Qualifications

• High School degree or equivalent preferred.
• Minimum of 1 year of experience in janitorial work strongly preferred.
• Must demonstrate knowledge of janitorial practices and procedures, including sanitation.
• Must have an ability to read, understand, and apply language from manuals, policies, technical procedures, and instructions.
• Must have demonstrated customer service skills.
• Must read, communicate orally, and write in English.
• Must be able to handle multiple tasks simultaneously in a fast-paced environment with excellent attention to detail.
• Must pass all post-contingency offer background checks, reference checks, and TB screening clearances. [1]
• Experience working effectively with diverse, low-income, homeless and/or formerly homeless population strongly preferred.
• Experience working in non-profit or public sector preferred.
• Knowledge of fire-safety and building codes preferred.
  
  

Required Behavioral Skills & Abilities

• Demonstrates Professional behavior that is consistent with THC’s Mission, Core Values, and Customer Service Philosophy.
• Adapts well to change, and remains professional, respectful, and composed at all times.
• Must be honest, dependable, and accountable.
• Establishes and maintains effective and appropriate relationships and boundaries, and communicates with clients, co-workers, supervisors, and external parties in a manner that fosters respect and trust.
• Exercises good judgment in using and/or keeping information regarding clients and co-workers, and adheres to THC’s confidentiality policy.
• Works well independently, collaboratively, and as a team member.
• Follows instructions completely and asks for help and/or guidance from supervisors when needed.
• Has good time management skills and is punctual to work, THC meetings, and events.
• Refrains from actions that may result in conflict or may be determined as aggressive, threatening, or violent.
• Takes pride in work and performs all assigned duties diligently, efficiently, and effectively.
  
  

[1] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with conviction and arrest records.