Facilities & Guest Experience Specialist

Union Depot; Warren (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Benefits package

Job summary

Union Depot is seeking a Building Support Specialist to be the first point of contact for employees, visitors, and vendors. You will support the Facilities Team with front-desk operations, daily rounds, event setup, and timely ticket submissions to address maintenance or safety issues.

The ideal candidate is highly organized, service-oriented, and proactive, with strong communication and multitasking abilities to maintain a safe and welcoming environment.

Qualifications

• The candidate is highly organized and service-oriented.
• Proactive in maintaining a safe, functional environment.
• Strong communication, attention to detail, and multitasking in a fast-paced setting.

Responsibilities

• Greet guests and serve as front-desk point of contact.
• Monitor building conditions and safety standards.
• Coordinate with vendors and assist with event setup.
• Triages maintenance or safety issues via the ticketing system.
• Support Facilities Team with daily building rounds and requests.

Skills

Organizational skills

Customer service mindset

Communication skills

Attention to detail

Multitasking

Ticketing system

Tools

Ticketing system

Job description

Union Depot is seeking a Building Support Specialist to be the first point of contact for employees, visitors, and vendors. You will support the Facilities Team with front-desk operations, daily rounds, event setup, and timely ticket submissions to address maintenance or safety issues.

The ideal candidate is highly organized, service-oriented, and proactive, with strong communication and multitasking abilities to maintain a safe and welcoming environment.