Facilities & Guest Experience Associate

TravelCenters of America; Raphine (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Vacation

Paid holidays

Discounts on technology, travel, food

Job summary

TravelCenters of America is seeking a Customer Service Attendant to maintain clean, safe facilities and provide excellent service to travelers. The role emphasizes cleanliness, safety, and guest satisfaction across all locations.

You will follow TA standards, use protective gear correctly, and assist guests with a friendly, professional attitude while supporting a team-focused work environment. Flexible shifts including nights and weekends are required.

Qualifications

• Excellent customer service and communication skills.
• Familiarity with cleaning equipment and supplies.
• Able to work flexible hours including nights, weekends and some holidays.

Responsibilities

• Work in a fun, trusting environment focused on great customer service.
• Clean all areas of the facility as directed and provide guests a clean, sanitary environment.
• Follow safety and security guidelines; report unsafe situations and take corrective action when needed.
• Wear and use protective equipment properly and safely.
• Know quantities and types of cleaning supplies used for each assignment.
• Perform other job-related duties as assigned.

Skills

Customer service

Communication

Cleaning awareness

Teamwork

Tools

Vacuum cleaner

Cleaning chemicals

Mop

Job description

TravelCenters of America is seeking a Customer Service Attendant to maintain clean, safe facilities and provide excellent service to travelers. The role emphasizes cleanliness, safety, and guest satisfaction across all locations.

You will follow TA standards, use protective gear correctly, and assist guests with a friendly, professional attitude while supporting a team-focused work environment. Flexible shifts including nights and weekends are required.