Facilities Director

The-Retreat-At-Ladys-Island; Beaufort (SC); On-site; USD 75,000 - 110,000; Full time

Job summary

The Retreat at Ladys Island is seeking a Facilities Director who reports to the Executive Director to lead maintenance operations, including HVAC, electrical, plumbing, housekeeping, laundry and security, ensuring compliance with regulations and Phoenix standards.

Responsibilities include supervising staff, coordinating with consultants and vendors, managing budgets, responding to emergencies, overseeing safety procedures, and training teams across communities as requested.

Qualifications

• High School Diploma or GED required.
• 2 years supervisory/management experience including hiring, coaching, performance management and daily operations supervision.
• 3 years facilities experience with HVAC, plumbing, electrical, mechanical and code compliance.
• Valid Driver's License (if applicable).
• Certification may be required per state.
• Experience with water heater pumps is preferred.

Responsibilities

• Plans, organizes, develops and leads facilities management operations including maintenance, housekeeping, laundry and security.
• Oversees minor repairs and general maintenance.
• Responds to building emergencies and directs others.
• Liaises with the Executive Director and external vendors.
• Monitors maintenance requests and building façade inspections.
• Coordinates consultants, contractors and large projects.
• Oversees HVAC, fire protection systems and safety compliance.
• Reviews monthly financial statements and budget data.
• Provides technical training to other communities as requested.
• Recruiting, hiring, training, coaching and discipline in the department.
• Timekeeping and payroll oversight.

Skills

infection control

fire safety

multitasking

stress management

assisted living

flexibility

delegation

communication

customer service

Education

high school diploma

supervisory management experience

facilities experience

valid driver’s license

certification may be required

water heater pumps experience

Job description

Description

The Retreat at Ladys Island

The Facilities Director reports to the Executive Director

Responsibilities

Maintenance

Plans, organizes, develops and leads the overall facilities management operations which may include maintenance, housekeeping, laundry and security in accordance with federal, state, local laws and Phoenix standards, guidelines and regulation

• Oversees minor repairs such as replacement of faucet washers and spindles, faulty window latches, broken tank toilet handles, unplugging clogged toilets and drains, changing light bulbs, tightening loose hinges or door mechanisms, diagnostic & repair of stand-alone saflok door lock units i.e. batteries replacement and general maintenance
• Responds to all building emergencies and directs others based on situation
• Acts as the liaison with respect to the Executive Director and external vendors
• Monitors and evaluates Maintenance Log request ensuring request are responded to in a timely manner
• Monitors and periodically inspects the building façade for damages and needed repairs
• Effective coordinate the efforts of consultants, contractors and Phoenix resources to complete large scale projects
• Oversees touch up paint jobs, furniture refinishing, furniture moving, transportation of extraneous materials for elimination to proper sites
• Oversees and monitors the HVAC system to ensure proper air quality and comfortable temperatures are felt throughout the community
• Oversees the tests, scheduled inspections and maintains proper documentation on the fire protection system
• Reviews monthly financial statements and implements plans of action around deficiencies
• Process and submit monthly expenses and budget data timely per Phoenix policies and internal business controls
• Supports the Regional Director of Facilities by providing technical training to other communities as requested
  • Location and operation of all utility shut-offs
  • Emergency response protocols
  • Safe chemical handling and usage
  • Housekeeping procedures if housekeeping operations are within leadership scope
  • Laundry procedures if laundry operations are within leadership scope
  • Security procedures if security operations are within leadership scope
• Overall Management of the department, including but not limited to: recruiting, hiring, training, coaching and disciplining
• Daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid
  • Attends regular meetings; Stand up, Cross over, Department Director meetings, Town Hall, Quality Improvement and other as directed by the Executive Director

Requirements

EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION

Maintenance

• Education: High School Diploma/ GED required
• Two (2) years supervisory and management experience including hiring staff, coaching, performance management daily operations supervision, discipline and counseling
• Three (3) years facilities experience demonstrating extensive knowledge of systems such as HVAC, plumbing, electrical, mechanical and code compliance
• Valid Driver's License (if Applicable)
• Certification may be required per state
• Experience preferred in maintaining water heat source pumps

SKILLS AND ABILITIES

Maintenance

• Understanding of infection control procedures
• Possess extensive knowledge of all fire & life safety regulations and OSHA regulations
• Demonstrate the ability to Multi task and Manage Stress
• Understands and embraces the assisted living philosophy
• Ability to work weekends, evenings and flexible hours, available for our customers at peak service delivery days and times
• Ability to delegate assignments to the appropriate individuals based on their skills, roles and interests
• Possess written and verbal skills for effective communication and the ability to facilitate small group presentations
• Demonstrating tact and a helpful attitude are necessary pre-requisites for a customer service oriented environment