Facilities Coordinator I (Onsite - Carmel, IN)

American Specialty Health Incorporated; Carmel (IN); On-site; USD 25,000 - 28,000; Full time

Job summary

American Specialty Health Incorporated (ASH) is seeking a Facilities Coordinator I to join the Facilities department. This onsite role assists with emergencies and supports facility management to deliver secure, well-maintained corporate facilities.

The position requires coordinating work orders, calendar management, and training new associates on processes while ensuring adherence to safety policies and standards.

Qualifications

• Associate’s degree preferred.
• High School Diploma required.
• 1 year of experience managing a high-volume workload with customer interaction under tight deadlines.
• Experience with workspace management applications or similar.
• Proficiency with MS Office, especially Word and Excel.
• Typing 35 wpm and 10-key proficiency.

Responsibilities

• Maintains confidentiality of documents, records, and reports.
• Supports Facilities department using various software applications.
• Represents Facilities in a positive, professional manner.
• Manages FAC Service Desk and creates work orders with clear communication.
• Provides leadership in emergencies and documents incidents.
• Keeps FAC calendar and ensures work orders are created.

Skills

Customer service

Time management

Communication

Detail oriented

Autonomous work

Education

Associate’s Degree preferred

High School Diploma required

Tools

MS Office

Word

Excel

Job description

American Specialty Health Incorporated (ASH) is seeking a Facilities Coordinator I to join our Facilities department. This position is an onsite position and cannot be performed remotely. The purpose of this position is to organize, coordinate, and perform activities for the Facilities (FAC) department using various software applications. This position assists with emergencies in a team capacity. Provides support for the facility management team to ensure successful service delivery of corporate facility needs, security requirements, and maintenance support with specialty focused responsibilities.

Hourly Salary Range

American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $17.84 to $20.00 Hourly Wage Range.

Remote Worker Guidelines

• Onsite Worker Guidelines: This position requires full-time onsite office work.

Responsibilities

• FAC Department Support:
  • Maintains strict confidentiality of documents, records, reports, and sensitive and proprietary business information.
  • Provides support to the Facilities department using various software applications and tools.
  • Represents the Facilities department and ASH in a positive, friendly manner.
  • Manages the Facilities Service Desk, creating work order assignments using strong communication skills and critical thinking.
  • Provides leadership in emergency situations and documents incidents.
  • Manages FAC calendar commitments, ensuring work orders are created.
  • Prioritizes daily workload to assure cases are completed in a timely manner. Escalates issues promptly.
  • Reports outages, hazards, employee concerns, or other problems or situations with urgency.
  • Communicates pending activities and issues with the Manager.
  • Provides training and direction on processes and procedures to new associates
  • Ensures building safety and security using standards and guidelines that evolve from the Physical Security Policy.
• Lead an Area of Focus Ability to support one of the following FAC Coordinator emphasis areas:
  • FAC Systems: Support FAC applications at train-the-trainer level, support security systems applications and support hardware. Achieve Genetec Level I or higher.
  • FAC Vendor Management: Ability to manage multiple vendor relationships, vendor contracts, and service commitments, purchasing, invoicing, and insurance requirements.
  • FAC Corporate Support: Manages visitation, on site meetings, events, supplies, badge access, security desk support, on-site vendors, FAC projects, and corporate requests.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Associate’s Degree preferred.
• High School Diploma required.
• 1 year of experience managing high volume workload with a broad range of customer interaction under time sensitive deadlines required.
• Experience working with workspace management applications or similar required.
• Proficiency with MS Office, with intermediate knowledge of Word and Excel.
• Typing 35 wpm and 10 key proficiency skills required.
• Ability to support at least one of the following FAC Coordinator emphasis: - FAC Systems: Support FAC applications at train the trainer, support security systems applications and support hardware. Achieve Genetec Level I or higher. - FAC Vendor Management: Ability to manage multiple vendor relationships, vendor contracts, and service commitments, purchasing, invoicing, and insurance requirements. - FAC Corporate Support: Manages visitation, on site meetings, events, supply, badge access, security desk support, on site vendors, and FAC projects and corporate requests.
• Detail oriented. Ability to process and record complex workflows with accuracy.
• Ability to work autonomously while managing a heavy workload.
• Ability to move easily from task to task, and change focus multiple times a day.
• Ability to handle emergency situations with professionalism and sound judgment.
• Ability to be detail oriented with high degree of accuracy.
• Ability to learn and master new software and create reports with minimal training.
• Must be flexible and able to change tasking frequently with little notice.
• DL NUMBER - Driver License, Valid and in State Valid Driver’s license with good driving record. Availability of automobile for on the job use and proof of insurance Upon Hire required.
• Genetec level I Certification preferred.

Core Competencies

• Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
• Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
• Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
• Ability to effectively organize, prioritize, multi-task and manage time.
• Demonstrated accuracy and productivity in a changing environment with constant interruptions.
• Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.
• Ability to exercise strict confidentiality in all matters.

Mobility

• Able to stand or sit for long periods of time. Ability to bend, crawl, push carts and boxes, pull carts and boxes, and walk for long periods of time. Hand and eye coordination, ability to assemble packets, perform varied tasks and stock shelves. Ability to travel within and outside the facility.

Physical Requirements

• Ability to communicate in both verbal and written form. Ability to see and hear other personnel and/or objects. Ability to travel within and outside the facility. Capable of using a telephone, 2-way radios, other electronic equipment, and computer keyboard. Ability to climb and lift up to 35 lbs and push 80 lbs. using dolly or cart. Ability to walk, stand, or sit for long periods of time. Ability to use warehouse and office equipment. Must be able to safely work from ladders and work outdoors.

Environmental Conditions

• Usual Stock room, warehouse, and office settings. Within facility, normal office conditions, including lighting and ventilation. Minor noise from conversations and general office equipment (telephone, printer, etc.). When required to travel outside the facility, usual weather, traffic, and related conditions are applicable.

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, related medical conditions, breastfeeding, and reproductive health decision-making), gender, gender identity, gender expression, race, color, religion (including religious dress and grooming practices), creed, national origin, citizenship, ancestry, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other basis protected by applicable local, federal or state law.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

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