Facilities Coordinator

Insight Global; Irvine (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A prominent staffing and consulting firm is seeking a skilled Facilities Furniture Support Technician to ensure workspace functionality by diagnosing and repairing commercial furniture systems. This role involves managing furniture inventory, resolving service requests through a ticketing system, and providing exceptional customer-facing support. Candidates should have strong technical skills and be comfortable operating independently in a large campus environment. The ideal candidate will be a proactive problem-solver with a focus on maintaining clean and professional workspaces.

Qualifications

• Strong technical skills with commercial furniture systems.
• Ability to operate independently with minimal supervision.
• Excellent customer service and communication skills.

Responsibilities

• Diagnose and repair commercial furniture systems.
• Track and manage furniture inventory effectively.
• Respond to service requests and manage ticketing.

Skills

Furniture diagnostics

Troubleshooting skills

Customer-facing support

Tools

Maximo

Job description

We are seeking a hands‑on Facilities Furniture Support Technician to support a large, active campus environment. This role is focused almost entirely on commercial furniture diagnostics, troubleshooting, repair, coordination, and inventory management.

This is not an IT role and not a furniture installation role. The primary objective is to ensure workspaces remain functional, ergonomic, clean, and professional, with minimal disruption to the business.

The ideal candidate is technically strong with commercial furniture systems, comfortable being boots‑on‑the‑ground, highly visible, and capable of operating independently while delivering excellent customer‑facing support.

Core Responsibilities

Furniture Troubleshooting & Repair

• Diagnose and repair standing desks, including motors, control boxes, and handset issues
• Troubleshoot and repair monitor arms, including cylinder failures and surface mount issues
• Repair and service task chairs (cylinders, upholstery damage, wear and tear)
• Perform light furniture repairs and cleaning when feasible
• Ensure desks, workstations, and shared spaces remain organized, clean, and professional
• Eliminate cable clutter and resolve workspace issues that negatively impact appearance or usability
• Coordinate large furniture moves with approved furniture vendors
• Act as the primary point of contact between internal teams and external vendors
• Order replacement parts, components, and furniture as needed
• Assess what issues can be resolved internally versus escalated to vendors
• Schedule and manage vendor service calls for furniture repairs or replacements

Inventory Management

• Track and manage furniture inventory, including:
• Desk panels
• Task chairs
• Furniture components and spare parts
• Maintain accurate inventory records and visibility
• Identify reusable furniture and components to reduce waste and cost

Ticketing & Service Support

• Respond to and manage service requests through Maximo
• Prioritize tickets based on urgency, impact, and business needs
• Proactively identify furniture and ergonomic issues before users report them
• Provide professional, customer‑facing support with clear communication, timelines, and expectations