Facilities Cleaning Supervisor

ABM industries; San Jose (CA); On-site; USD 69,000 - 85,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM Industries is seeking a capable supervisor to lead and coordinate cleaning teams for client sites in a 5‑day, 8‑hour schedule. You will manage daily operations, ensure service quality, and respond to emergencies with strong customer focus.

The role emphasizes safety culture, staff training on PPE, and adherence to cleaning protocols across multiple locations, with opportunities to contribute to revenue growth.

Qualifications

• At least 2 years of experience supervising employees.
• Experience in commercial cleaning industry is a plus.
• Experience effectively managing teams: staff retention, counseling and developing team members.
• MS Office (Outlook, Word, Excel) proficiency required.
• Valid Driver’s License and satisfactory driving record to operate company vehicles.
• Discretion handling confidential information.
• Detail-oriented with high accuracy.
• Strong organizational, multi-tasking, and prioritization skills.
• Excellent interpersonal and communication skills, including presentations to small and large groups.
• Resourceful team player with a positive outlook and approachable demeanor.
• High School Diploma or GED required.

Responsibilities

• Establish and maintain strong client relationships with a positive customer service orientation.
• Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved.
• Provide leadership and support while being available for emergency and off-hour support.
• Promote strong safety culture and work environment. Train staff to utilize PPE and follow safe movement practices.
• Plan and assign work schedules to ensure service delivery expectations are achieved.
• Ensure timely responses to client-reported emergency cleaning situations.
• Train staff on building and property security protocols at each assigned client location.
• Train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients.
• Train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored, maintaining SDS and OSHA requirements.
• Train staff on safe operation of all cleaning equipment (buffers, scrubbers, etc.).
• Train and manage Site janitorial and Porter staff.
• Continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy.
• Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients.
• Arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work.

Skills

Team supervision

Staff management

Communication

Detail-oriented

Organization

Presentations

Discretion

Multitasking

Dependable team player

Driver’s license

Education

High School Diploma or GED

Tools

MS Office

Job description

ABM Industries is seeking a capable supervisor to lead and coordinate cleaning teams for client sites in a 5‑day, 8‑hour schedule. You will manage daily operations, ensure service quality, and respond to emergencies with strong customer focus.

The role emphasizes safety culture, staff training on PPE, and adherence to cleaning protocols across multiple locations, with opportunities to contribute to revenue growth.