Facilities Cleaning Operations Manager

Columbia Hospitality, Inc.; Louisiana; In loco; USD 45.000 - 75.000; Tempo pieno

Descrizione del lavoro

Columbia Hospitality, Inc. is seeking an Area/Account Manager responsible for leading cleaning staff across assigned buildings to ensure clean, orderly, and attractive conditions while staying within budget guidelines.

You will drive and secure new business opportunities and maintain schedules to meet client expectations. The role requires strong leadership, payroll and budget oversight, and effective recruitment/onboarding practices.

Mansioni

• Oversee daily performance of cleaning staff and ensure client expectations are met.
• Communicate with reports to resolve concerns promptly.
• Maintain two weeks advance location schedules for staff and clients.
• Enforce proper uniform attire and establish work plans and resource needs.
• Collaborate with HR to handle employee issues and identify high performers for leadership roles.
• Review budget and payroll reports; monitor attendance and punches; report on weekly regional calls.
• Utilize timekeeping systems and minimize irregular clocking; ensure compliance with procedures.
• Oversee recruitment, onboarding, and new hire paperwork; communicate role responsibilities and safety training.
• Order uniforms and supplies; schedule maintenance and repairs; manage equipment inventory.
• Conduct regular location audits and safety inspections; address issues from audits code-of-conduct and policies.
• Provide timely responses to customer call outs and develop corrective action plans.
• Maintain budgeted hours usage and communicate changes to leadership and finance teams.
• Drive new business opportunities by tracking conversations and submitting additional business when appropriate.

Conoscenze

Team leadership

Scheduling

HR liaison

Performance monitoring

Policy enforcement

Descrizione del lavoro

Columbia Hospitality, Inc. is seeking an Area/Account Manager responsible for leading cleaning staff across assigned buildings to ensure clean, orderly, and attractive conditions while staying within budget guidelines.

You will drive and secure new business opportunities and maintain schedules to meet client expectations. The role requires strong leadership, payroll and budget oversight, and effective recruitment/onboarding practices.