Facilities Associate

RR Donnelley & Sons; New York (NY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

401(k) with company match

Life insurance and other voluntary ins

Parental leave, adoption assistance,Tu

Job summary

RR Donnelley & Sons seeks a Facilities Associate / Day Porter to maintain the cleanliness, appearance, and functionality of a fast-paced professional office environment in New York. You will support workplace services, conference room readiness, vendor coordination, and office hospitality.

The ideal candidate is proactive, service-oriented, and dedicated to delivering an exceptional workplace experience for employees, clients, and visitors.

Qualifications

• 1 year of experience in facilities, property management or building operations.
• High School diploma or GED.
• Strong written and verbal skills.
• Experience with Microsoft Office (Word, PowerPoint and Excel), including Outlook email and calendar.
• Experience in navigating a high-profile, high-paced environment.
• Ability to problem solve and mitigate obstacles.
• Self-starter and task-oriented leader.

Responsibilities

• Maintain the cleanliness, appearance, and functionality of office areas and shared workspaces.
• Conduct routine inspections and address facility, housekeeping, and safety concerns.
• Respond to employee requests related to workplace services and access.
• Set up and reset conference rooms for meetings and events.
• Provide first-level support for workstation and office setups.
• Coordinate meeting support, catering setup, and room readiness.
• Perform daily hoteling workstation resets to keep spaces clean and functional.
• Manage office supply inventories and replenish pantry and restroom supplies.

Skills

Customer service

Strong communication

Proactive

Self-starter

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Company Description

RRD provides marketing, packaging, print, and business services to the world's most respected brands. The company's proprietary technology, advanced data analytics, and expertise fuel organizational decision‑making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

Job Description

We are seeking a customer-focused Facilities Associate / Day Porter to support the daily operation, appearance, and functionality of a fast-paced professional office environment. This role is responsible for workplace services, conference room support, hoteling workstation readiness, office hospitality, vendor coordination, porter and facility upkeep.

The ideal candidate is proactive, service-oriented, and committed to providing an exceptional workplace experience for employees, clients, and visitors.

Job Duties:

• Maintain the cleanliness, appearance, and functionality of office common areas, conference rooms, pantries, and shared workspaces.
• Conduct routine office inspections and promptly address facility, housekeeping, and safety concerns.
• Respond to employee requests related to workplace services, office comfort, access, and facility issues.
• Set up, inspect, and reset conference rooms for meetings, client events, and special functions.
• Provide first-level support for workstation & office set-up.
• Coordinate meeting support, catering setup, and room readiness activities.
• Perform daily hoteling workstation and shared workspace resets to ensure spaces are clean, organized, and fully functional.
• Manage office supply inventories and replenish pantry, hospitality, and restroom supplies as needed.
• Coordinate with building management and vendors regarding maintenance, janitorial, security, HVAC, and other facility services.
• Support office moves, furniture reconfigurations, onboarding/offboarding activities, and workplace projects.
• Assist with emergency preparedness activities, including fire drills and evacuation procedures.
• Maintain a professional, welcoming, and service-focused office environment at all times.

Qualifications

• Minimum of 1 year of work experience in the area field of facilities, property management or building operations
• High School diploma or GED required
• Strong written and verbal skills
• Proven customer service skillset
• Experience with Microsoft Office (Word, PowerPoint and Excel), including Outlook email and calendar
• Experience in navigating a high-profile, high-paced environment
• Ability to problem solve, rationalize and mitigate/manage obstacles presented
• Self starter, task-oriented leader
• Ability to work overtime as needed
• Ability to handle sensitive and/or confidential information
• Proven ability to multi-task, meet deadlines and complete projects in a timely manner
• Demonstrate initiative and proactive thinking
• Ability to work well with others in a team atmosphere
• Maintain a professional appearance and high level customer service mindset at all times
• Ability to commit and adhere to all client values, principles and procedures

Additional Information

The salary range for this role at the noted RRD location is $20.53 - $28.70 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

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RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.