Facilities Assistant

The Regional Municipality of Durham; New York (NY); On-site; USD 45,000 - 59,000; Full time

Job summary

A prominent facility management company seeks a Facilities Assistant to support office management and create an exceptional workplace experience. The role covers multifaceted tasks including janitorial services, meeting management, and customer interactions. Ideal for candidates with a welcoming demeanor and strong organizational skills, the position offers competitive compensation and a commitment to equity and inclusion.

Qualifications

• Customer service oriented with a warm demeanor.
• Ability to follow basic work routines and standards.
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• Assist in providing an outstanding workplace experience.
• Respond promptly to customer requests and complaints.
• Maintain cleanliness and order of office spaces.

Skills

Customer Service

Communication

Organizational Skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

Job Summary

The primary objective of this position is to assist the Facility Management team in providing an outstanding white-glove workplace experience within a Class A office building exceeding 400,000 square feet. The Facilities Assistant role necessitates 24-hour coverage, with shifts that may include days, afternoons, and overnight hours.

What You’ll Do
Provides coordination and support for the delivery of Workplace Services
Office set up, cleaning and resetting of ‘Hotel Offices’. i.e. wiping desks, empty trash, reset all office items (keyboard, mouse, monitor, phone, etc.)
Services include, but are not limited to:
Cleaning/Janitorial Office Services
Room Management
Meeting & Event Management
Meeting Supply Equipment
Food Services
Office Supply Management
Moves, Adds, Changes, Furniture and Cable Management
Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and connects with appropriate partners to address issues. Responds to customers on behalf of other team members (e.g., Facilities or Janitorial Team)
Responds promptly to customer requests and complaints with accurate and thorough information according to the specific request
Assists with light-duty adjustments such as:
Tightening screws on chairs
Adjusting cables under desks
Assists with a meeting set up
Furniture reset
Delivering temporary equipment and supplies
Uses and maintains the integrity of databases and supports data entry of required reports and other digital tools associated with service delivery, as requested. (CMMS)
Complies with all applicable codes, regulations, governmental agencies and Company directives related to building operations and work safety
Performs general labor work as assigned, including loading, unloading, and moving materials. Runs errands to support projects.
Maintains lighting systems throughout the facility, cleaning fixtures and replacing bulbs and lamps
Maintains grounds of facility or property performing such tasks as raking, sweeping, leaf blowing or snow removal
Patrol grounds, common areas, and parking facilities. Identifies and reports maintenance hazards or other property condition concerns
Performs housekeeping functions and maintains the professional appearance of the property, equipment, engineering spaces, and common areas
Paints and patches drywall. Performs other minor repairs under supervision
Facilitates office access and office moves by providing moving crates, assembling furniture, office keys, nameplates, etc. Maintains key inventory.
Responds quickly to emergencies, summoning additional assistance as needed
Prepares meetings and conference rooms, arranging tables and chairs as requested. May set up audio/visual equipment, flip charts and TVs within conference rooms and pick them up when completed
Performs other duties as assigned.

Why CBRE?

We lead by example, guided by the needs of the cities we inhabit, the communities we build, and the world we live in. The more perspectives we have, the more dimensions we’re able to see. A culture of respect, integrity, service, and excellence shapes our approach to every opportunity. Our competitive and comprehensive benefits program was designed to make sure you feel valued with benefits that support the mental, physical, emotional, and financial health of you and your family. Maintain your career momentum with the best tools and training in the industry. You’ll have everything you need to thrive in your role: challenging work, dedication to results, fast-paced assignments, and a
culture of constant learning. Diversity, equity, and inclusion (DE&I) are more than just values- they’re a competitive advantage. By crafting a place where our employees are recognized for their contribution and given a chance to grow,
we regularly open ourselves and our business opportunities.

New York Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Facilities Assistant position is $45,000 annually, and the maximum salary for the Facilities Assistant position is $59,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

What You’ll Need
High School Diploma or GED with up to 2 years of job-related experience
Customer service oriented with a warm and welcoming demeanor
Ability to follow basic work routines and standards in the application of work
Communication skills to exchange straightforward information
Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc
Strong organizational skills with an inquisitive mindset
Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.