Facilities Access Control

TerraPower; Seattle (WA); On-site; USD 44,000 - 58,000; Full time

Benefits offered by this job

Competitive compensation

Medical and wellness benefits

401k Plan

PTO 21 days

Generous holiday schedule

Relocation assistance

Professional and educational support

Job summary

TerraPower is seeking a Facilities Access Control specialist to maintain building access and greet vendors, visitors, contractors, and staff at the Bellevue and Everett campuses. You will coordinate security procedures, mail logistics, and meeting-room access while supporting onboarding and incident response.

The role requires 2–4 years of front desk experience, strong communication, and the ability to work a broad schedule in a fast-paced environment.

Qualifications

• Front desk experience in high-volume environments preferred.
• High school diploma required; AA preferred or equivalent experience.
• Strong customer service mindset and reliable attendance.

Responsibilities

• Serve as first point of contact at front desk and ensure security procedures.
• Respond to facility requests via Jira service desk portal.
• Coordinate conference room logistics and access for events.
• Support onboarding/offboarding with accurate access setup.
• Handle mail operations and shipping coordination.
• Flexibly support Bellevue or Everett locations as needed.
• Build knowledge of TerraPower operations to improve service.
• Participate in Emergency Response Team activities.
• Use Maptician to manage hoteling desks and reservations.
• Assist with special projects as assigned.

Skills

Front desk experience

Customer service

Communication

Teamwork

Administrative coordination

Microsoft Office

Outlook

Excel

PowerPoint

Education

High school diploma

AA preferred

Tools

SharePoint

Jira

Concur

Lenel

Lobby Track

Visio

Outlook

Excel

Job description

TerraPower is a nuclear technology company based in Bellevue, Washington. At its core, the company is working to raise living standards globally through a more affordable, secure, and environmentally friendly form of nuclear energy along with innovations in medical isotopes to improve human health. In 2006, TerraPower originated with Bill Gates and a group of like-minded visionaries who evaluated the fundamental challenges to raising living standards around the world. They recognized energy access was crucial to the health and economic well-being of communities and decided that the private sector needed to take action and create energy sources that would advance global energy deployment. TerraPower's mission is to be a world leader in new nuclear technologies, while developing innovators and future leaders in the nuclear field. As a result, the company's activities in the fields of nuclear energy and related sciences are yielding significant innovations in the safety and economics of nuclear power, hybrid energy and medical applications – all for significant human health benefits.

TerraPower is seeking to hire highly motivated and forward-thinking professionals who are interested in focusing on advanced nuclear reactor research and development and influencing change within the nuclear power landscape and bringing forward the critical production of medical isotopes. TerraPower is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

Facilities Access Control The Facilities Access Control position is responsible for maintaining building access in accordance with TerraPower's access control and security procedures. This individual will serve as the first point of contact for all vendors, visitors, contractors, and employees, ensuring secure and professional experience. This role also manages visitor processes and provides daily operational support across both our Bellevue and Everett locations.

Key Responsibilities

• Serve as the first point of contact at the front desk, greeting and assisting all guests while ensuring full compliance with TerraPower's access control and security procedures.
• Respond to and coordinate facility-related requests submitted through the JIRA service desk portal.
• Support meeting and event coordinators by handling conference room logistics, including scheduling and access coordination.
• Facilitate onboarding and offboarding processes, ensuring accurate access setup and guiding guests, vendors, and contractors throughout the facility.
• Handle all incoming and outgoing mail operations, including packages, inter-office correspondence, and shipping coordination.
• Maintain flexibility to support operations at either the Bellevue or Everett campus as needed.
• Build knowledge of TerraPower's operations to enhance service delivery and strengthen vendor and partner interactions.
• Participate as an active member of the Emergency Response Team.
• Use Maptician to assign hoteling desks and manage workspace and conference area reservations.
• Perform additional duties and support special projects as assigned.

Qualifications & Skills

• 2-4 years of front desk or reception experience; high-volume environments (medical/dental offices) are a plus
• High school diploma required, AA preferred. Equivalent experience accepted.
• Strong customer service and hospitality-focused mindset.
• Reliable, dependable, and able to work across a wide range of hours (6:30am–5:30pm).
• Strong communication and interpersonal skills with the ability to build relationships across all organizational levels.
• Experience providing executive-level administrative support and coordinating cross-functional initiatives.
• Proficiency with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint.
• Experience using SharePoint, Jira, Concur, and workplace management systems preferred.
• Familiarity with access control systems, visitor management platforms, and space planning tools such as Lenel, Lobby Track, or Visio is a plus.
• Ability to work independently, exercise sound judgment, and adapt quickly in a dynamic environment.
• Demonstrated leadership potential, professionalism, and commitment to teamwork and customer service.

Job Functions:

• Motor Abilities: Sitting for extended periods, bending/stooping, grasping/gripping, fine motor control (hands)
• Physical exertion and/or requirements: Minimal, with ability to safely lift up to 25 pounds.
• Repetitive work: Prolonged
• Special Senses: Visual and audio focused work
• Work Conditions: Stairs, typing/keyboard, standard and/or sitting working environment of >8 hours/day
• Travel required 0-10%

TerraPower's technology is controlled for export by various agencies of the U.S. Government. TerraPower must evaluate applicants who are foreign nationals (other than asylees, refugees, or lawful permanent residents) in accordance with U.S. Government export control requirements. To facilitate TerraPower's export control reviews, you will be asked as part of the application process to identify whether you are a U.S. Citizen or national, asylee, refugee, or lawful permanent resident of the United States. Government export authorization approval times vary. Based on the business needs for a particular position, TerraPower may not consider a foreign national from a country if it is impracticable to obtain timely Government export approval.

Job details

Salary Range: $32.65 - $42.40

• We typically place offers in the lower to middle portion of the range to maintain internal equity and allow room for growth. Any salary offered within the posted salary band is based on market data and commensurate with the selected individual's qualifications experience. This range is specific to Washington State.

Benefits:

• Competitive Compensation
• Salary, eligible to participate in discretionary short-term incentive payments
• Comprehensive Medical and Wellness Benefits
  • Medical
  • Vision
  • Dental
  • Life and Disability
  • Gender Affiliation Benefits
• Parental Leave
• 401k Plan
• Generous Paid Time Off (PTO)
  • 21 days of annually accrued PTO
• Generous Holiday Schedule
  • 10 paid holidays
• Relocation Assistance
• Professional and Educational Support Opportunities

TerraPower Career and Benefits information: https://www.terrapower.com/contact-us/careers/