Facets Configuration Manager

Cognizant; Norfolk (VA); Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays + PTO

401(k) plan

Disability insurance

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Facets Configuration Manager to lead configuration architecture and delivery for healthcare payer clients. You will guide senior stakeholders, translate requirements into Facets configurations, and drive optimization initiatives across modules to boost auto-adjudication and overall performance.

The role emphasizes cross-team leadership, client workshops, and strategic roadmaps, with a remote-friendly setup in the United States and collaboration across global delivery teams.

Qualifications

• 10+ years with TriZetto Facets in consulting, implementation or architecture.
• Deep expertise in Facets core modules: Benefits, Provider, Enrollment, Claims.
• Strong experience in requirements gathering, process analysis, design and configuration.
• Advanced knowledge of Facets ITS functionality and claims adjudication processing.
• Experience leading healthcare payer implementations or transformations.

Responsibilities

• Serve as the primary Facets SME and trusted advisor on configuration architecture.
• Lead requirements workshops, design sessions, and solution reviews.
• Assess current-state Facets environments and develop future-state roadmaps.
• Design scalable solutions to improve claims processing, auto-adjudication, and operations.
• Provide leadership across project lifecycles, including risk identification and governance.
• Mentor client teams and transfer product knowledge for long-term success.
• Collaborate with onshore and offshore delivery teams for project outcomes.
• Support ITS-related initiatives, enhancements, and production support.

Skills

Facets configuration

Consulting leadership

Requirements discovery

Solution architecture

Data structures

Stakeholder communication

Global delivery

Tools

TriZetto Facets

Job description

Facets Configuration Manager

Location: Remote

Employment Type: Full-Time

Job ID: 00070413001

About the role

As a Facets Configuration Manager, you will make an impact by serving as a senior consulting lead and Subject Matter Expert (SME) for Facets core applications and sub-modules. You will provide strategic guidance, solution design leadership, and configuration expertise to help healthcare payer clients optimize Facets functionality, improve claims auto-adjudication rates, implement new lines of business, and maximize platform value.

You will be a valued member of the Healthcare Consulting team, working closely with client stakeholders, business leaders, technical architects, product specialists, and delivery teams to develop scalable, high-performing Facets solutions aligned with business objectives.

In this role, you will:

• Serve as the primary Facets SME and trusted advisor, providing expertise on Facets configuration architecture, system capabilities, and best practices.
• Lead requirements discovery workshops, design sessions, and solution reviews to translate business and operational needs into effective Facets configurations.
• Assess current-state Facets environments and develop future-state optimization roadmaps, including recommendations for underutilized modules, configuration improvements, and measurable performance outcomes.
• Design and recommend scalable solutions that improve claims processing efficiency, auto-adjudication performance, and operational effectiveness.
• Partner with business and technical teams to analyze requirements, troubleshoot complex issues, and deliver innovative solutions aligned with client goals.
• Develop and communicate project plans, implementation strategies, and configuration approaches for new business implementations, product enhancements, and optimization initiatives.
• Provide consulting leadership throughout project lifecycles, including solution architecture, gap analysis, risk identification, and stakeholder communication.
• Mentor client teams and transfer product knowledge to ensure long-term operational success and adoption.
• Collaborate effectively across onshore and offshore delivery teams to drive successful project outcomes.
• Support Facets ITS-related initiatives, enhancements, production support, and strategic transformation programs.

Work model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you need to have to be considered

• 10+ years of experience working with TriZetto Facets in consulting, implementation, configuration, or solution architecture roles.
• Deep expertise in Facets core modules including Benefits, Provider, Enrollment, and Claims.
• Strong experience conducting requirements gathering, business process analysis, solution design, and application configuration.
• Advanced knowledge of Facets ITS functionality, claims adjudication processing, and related data structures.
• Experience developing and implementing configuration strategies that improve operational efficiency and claims auto-adjudication performance.
• Proven ability to evaluate current-state environments and develop future-state architecture and optimization recommendations.
• Experience leading medium to large-scale healthcare payer implementations, enhancements, or transformation initiatives.
• Strong analytical and problem-solving skills with the ability to interpret complex application configurations and business requirements.
• Excellent verbal and written communication skills, including the ability to communicate technical concepts to both business and technical audiences.
• Experience collaborating successfully within global onshore/offshore delivery models.

These will help you stand out

• Experience with claims root cause analysis and claims processing optimization.
• Expertise with Benefits Cost Shares, PCA, and Workflow configuration.
• Experience resolving complex UM, COB, Provider, and Member Match issues.
• Knowledge of Facets sub-modules and identifying opportunities to expand platform utilization.
• Prior healthcare payer consulting experience supporting digital transformation, modernization, or operational improvement initiatives.
• Experience creating measurable performance metrics and benchmarking configuration effectiveness.
• Experience leading client-facing workshops, executive presentations, and solution governance activities.

Salary and Other Compensation

Applicants will be accepted till 10/15/2026

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.

*Please note, this role cannot offer visa transfer or sponsorship now or in the future*

The annual salary for this position will be in the range of $110,000 - $130,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!

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