Fac Underwriting Coordinator

Crossell; United States; On-site; MXN 240,000 - 360,000; Full time

Job summary

Swiss Re is seeking an Administrative Support role to assist Facultative Underwriters with non-client facing activities, including data entry, policy tracking, and records management. The ideal candidate will excel at data accuracy, organizing information across multiple systems, and supporting underwriters in different locations.

The role emphasizes strong English and Spanish communication, meticulous attention to detail, and the ability to adapt to changing priorities.

Qualifications

• Excellent written and verbal communication in English and Spanish.
• Strong attention to detail and proactive attitude.
• Able to support underwriters across locations and collaborate with teams.
• Comfortable working with data and managing information across systems.

Responsibilities

• Data entry of Submission risk clearance.
• Policy tracking and client follow-ups for missing documents.
• Provide administrative support regarding records management and processes for business relationships.
• Assists in the planning and reporting process including data gathering and data entry.
• Enforces and maintains guidelines throughout facultative risks including archiving and storage planning.

Skills

Bilingual (English/Spanish)

Attention to detail

Team player

Customer focus

Adaptable

Independent worker

Data handling

Job description

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We are a friendly and diverse group of individuals located in the U.S., Canada, and Mexico with varying levels of experience in the reinsurance industry. We support North America Property and Casualty Reinsurance teams and units in delivering on their core mandates. We are part of a global team called Reinsurance Business Operations, and we collaborate closely with our colleagues all over the world.

About the Role

Provide our team of Facultative Underwriters with support for all non–client facing activities, including but not limited to:

• Data entry of Submission risk clearance
• Policy tracking and client follow-ups for missing documents
• Provide administrative support regarding records management and processes for the business relationships in his/her area of responsibility
• Assists in the planning and reporting process including data gathering and data entry
• Enforces and maintains guidelines throughout all facultative risks including archiving and storage planning

Additionally, this role requires someone who feels comfortable working with data, identifying inconsistencies, and organizing information in a clear and reliable way. A big part of the job is handling information flows, spotting gaps, and ensuring accuracy across systems and documents — so an analytical mindset and ease with structured tasks are essential.

About You

• Excellent written and verbal communication skills necessary (English and Spanish)
• Strong attention to detail
• Demonstrates a positive attitude, proactive thinking and effectiveness as a team player
• Applies accurate logic and common sense in decision making
• Strong customer focus and service orientation
• Ability to adapt quickly to changes in tasks and priorities
• Comfortable working both independently and collaboratively
• Ability to support underwriters in different locations
• Demonstrates willingness to seek new knowledge and tasks, questions current processes while suggesting improvements
• Comfortable working with data, spotting inconsistencies, and maintaining organized and accurate information across multiple systems.

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.