F&B Wok Inn Cashier/Cook PT

Kickapoo Lucky Eagle Casino · Hotel; Eagle Pass (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading casino and hotel in Eagle Pass is seeking a part-time F&B Wok Inn Cashier/Cook. The role involves providing excellent guest service, processing orders, and preparing food in a fast-paced environment. Candidates must have strong communication skills and a high school diploma. Preference is given to qualified tribal members and Native Americans.

Qualifications

• Experience in fast-paced, high-volume settings preferred.
• Strong English communication skills; Spanish or other languages a plus.

Responsibilities

• Provide high standards of guest service by processing food and beverage orders.
• Maintain accountability and security of cash drawer.
• Prepare food as needed in quick service kitchens.

Skills

Communication

Problem-solving

Leadership

Education

High School Diploma

Job description

Join to apply for the F&B Wok Inn Cashier/Cook PT role at Kickapoo Lucky Eagle Casino · Hotel

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Join to apply for the F&B Wok Inn Cashier/Cook PT role at Kickapoo Lucky Eagle Casino · Hotel

Job Summary

The Marketplace Cashier/Cook is responsible for providing excellent guest service by accurately and efficiently processing guest's food & beverage preparation and purchases.

Reports to

F&B Supervisor

Essential Functions

• Ensure compliance with applicable Tribal, Federal, and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
• Provide high standards of guest service by listening and responding to guest and team member concerns and questions.
• Greet guests and efficiently process food and beverage orders through the Point of Sale (POS) System.
• Maintain accountability and security of their cash drawer.
• Stock and clean workstation/venue for presentable products.
• Ensure proper guest payment for food and beverage service.
• Prepare food as needed in quick service kitchens.
• Maintain a professional and tidy appearance at all times.
• Communicate positively and respectfully with internal and external guests.
• Build knowledge of food & beverage offerings to answer questions accurately.
• Maintain excellent attendance and be available for events and varied schedules.
• Perform other projects and duties as assigned.
• Promote KLECH core values and MAD skills.
• Manage and maintain security of confidential information.
• Complete all required training satisfactorily.
• Monitor compliance with currency transaction reporting, Title 31, and IRS requirements; maintain accurate CTR, SAR, MTL, and MIL reports.
• Perform other duties as needed based on organizational requirements.

Minimum Requirements & Qualifications

• High School Diploma, G.E.D, or related food service experience.
• Experience in fast-paced, high-volume settings preferred.
• Wine and alcohol knowledge preferred.
• Strong English communication skills; Spanish or other languages a plus.

Other Criteria

Preference for qualified Kickapoo Tribal Members and Native Americans.

Skills and Abilities

• Ability to work independently with minimal supervision.
• Effective relationships with staff and management.
• Work under pressure in a fast-paced environment.
• Meet deadlines and multitask effectively.
• Strong critical thinking, analytical, and guest service skills.
• Positive attitude with organizational and leadership qualities.
• Mathematical ability to handle measurements and transactions.
• Problem-solving and data collection skills.
• Ability to understand complex instructions.
• Maintain professional relationships across diverse backgrounds.
• Effective communication in a respectful manner.
• Leadership and team-building skills with enthusiasm.
• Confidentiality and compliance with policies.

Physical Demands

• Stand, sit, walk, push, pull, bend, reach, talk, and listen regularly.
• Concentrate for prolonged periods.
• Vision abilities include close, distance, peripheral, and depth perception.
• Operate equipment like keyboards, phones, and calculators.
• Lift/move up to 50 lbs. frequently.

Work Environment

• Casino floor and office settings.
• Frequent walking, standing, and contact with the public in a smoke-filled environment.
• Varying noise levels and extended hours, including nights, weekends, and holidays.
• Potential exposure to lighting effects and irate guests or staff.
• Travel may be required.

Conditions of Employment

• Obtain and retain a KTTT Gaming License and background check clearance.
• Authorization to work in the U.S.
• At least 18 years old.
• Reliable transportation.
• Compliance with policies, regulations, and required training.
• Participation in tip reporting.