F&B Supervisor - Lobby Lounge

Montage International; Laguna Beach (CA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Free meals

Free uniforms

Hotel discounts

Healthcare benefits

401k matching

Associates’ events

Job summary

Montage International in Laguna Beach is seeking a Food and Beverage Supervisor for the Lobby Lounge to lead a high-performing team and deliver outstanding guest experiences in a luxury setting.

You will train staff, manage inventory, handle guest inquiries, assist with scheduling, and uphold rigorous service standards to create WOW moments for guests.

Qualifications

• Minimum of 1 year experience in food and beverage operations.
• Strong guest service and communication skills.
• Ability to train and lead a team.
• Flexibility to work weekends and holidays.

Responsibilities

• Train new staff and provide ongoing development opportunities for existing staff to enhance their skills and knowledge.
• Monitor inventory levels and order supplies to ensure sufficient stock while minimizing waste.
• Handle customer inquiries, complaints, and special requests in a professional and timely manner, ensuring high levels of customer satisfaction.
• Assist management with scheduling, labor controls, and other administrative duties.
• Assist the Department Manager in the development, implementation and maintenance of service standards.

Skills

Team leadership

Guest service

Communication

Staff training

Tools

Micros

Job description

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered.

At Montage, It’s All Because of YOU! Food and Beverage Supervisor | Lobby Lounge

Your Journey

• Train new staff and provide ongoing training and development opportunities for existing staff to enhance their skills and knowledge.
• Monitor inventory levels and order supplies as needed to ensure sufficient stock levels while minimizing waste.
• Handle customer inquiries, complaints, and special requests in a professional and timely manner, ensuring high levels of customer satisfaction.
• Assist management with scheduling, labor controls, and other administrative duties
• Assist theDepartment Manager in the development, implementation and maintenance of service standards
• Ensure food and beverages are being served in a professional and timely manner
• Monitor set up and maintenance of department to ensure all side work is complete
• Interact with guests to ensure a positive guest experience
• Deliver on guests’ expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs

About You

• You love leading teams and working collaboratively
• You are passionate about providing exceptional guest service and creating memorable moments
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• You are trustworthy and have integrity
• Ability to work a flexible schedule, including weekends and holidays
• Ability to collaborate in a team environment
• Intermediate computer skills
• Prior micros or other systems experience
• One year minimum of experience in food and beverage operations
• Luxury hotel experience, a plus

You Will Enjoy

• Free meals
• Free uniforms and cleaning
• Ongoing community outreach events
• Hotel discounts
• Associates’ events throughout the year
• Healthcare benefits
• 401k retirement plan with company matching

Physical Requirements

• Grasping, holding, sitting, walking, repetitive motions, bending over
• Ability to stand and exercise mobility for extended periods of time during your scheduled shift
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift

In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability.

Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law.

The pay scale for F&B Supervisor is $28.00 The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V.