F&B Supervisor | Canyons Grill

Omni Hotels & Resorts; Austin (TX); On-site; USD 28,000 - 34,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Canyons Grill Supervisor to join Barton Creek Resort Country Club. This role partners with management to train and supervise restaurant staff, delivering hospitality and WOW moments in line with Omni Barton Creek standards.

The position requires 1 year of F&B supervision experience, Texas Food Handlers and TABC certifications, and strong English communication. Flexible shifts including nights, weekends, and holidays are expected.

Qualifications

• 1 year of experience in Food and Beverage supervision or management role preferred.
• Must have and maintain Texas Food Handlers and TABC certifications.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers.

Responsibilities

• Maintain regular attendance in compliance with Omni standards and shift needs.
• Maintain high standards of appearance and grooming.
• Monitor dining rooms for seating, service, safety, cleanliness and guest well being.
• Ensure all staff have completed side work checklists.
• Spot check liquor pars and order daily supplies.
• Monitor food and liquor requisitions and maintain bar controls.
• Hold pre-shift meetings and ensure department training requirements are met monthly.
• Handle guest comments and complaints and ensure member and guest satisfaction.
• Stay on the floor during peak hours and motivate the team.
• Work closely with culinary team for smooth service.
• Participate in interviewing/recruiting as needed.
• Assist in Moments of Service and audits.

Skills

F&B supervision

Cash handling

English communication

Teamwork

Education

Texas Food Handlers certificate

TABC certification

Job description

Barton Creek Country Club

Barton Creek Country Club’s success is built on a dedicated, intelligent, and self-motivated team of associates who share a common goal: delivering personalized service to our members and guests while upholding the prestigious standards of a premier private club.

Barton Creek Country Club

Barton Creek Country Club’s success is built on a dedicated, intelligent, and self-motivated team of associates who share a common goal: delivering personalized service to our members and guests while upholding the prestigious standards of a premier private club.

As part of our team, you’ll experience the distinctive culture of private club life where meaningful connections, attention to detail, and a commitment to excellence set the tone each day. We foster an environment where teamwork thrives and individual contributions are celebrated, creating a workplace that is both rewarding and inspiring.

Associates at Barton Creek Country Club enjoy a dynamic work atmosphere, comprehensive training and mentorship programs, and the pride that comes with representing a club known for its exceptional service and hospitality. We embody a culture of respect, gratitude, and empowerment, ensuring that every associate and club member feels valued and supported. If you are a friendly, motivated individual with a passion for serving others, a career at Barton Creek Country Club could be the perfect fit.

Omni Hotels & Resorts is seeking a Canyons Grill Supervisor to join the Barton Creek Resort Country Club!

Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024

This team member will partner with management to ensure proper training and supervision of all restaurant staff. Delivering not only excellent service according to Omni Barton Creek standards, but also true hospitality and WOW moments.

Responsibilities

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant and pool guests.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Ensure all staff has completed side work checklists for dining room and pools.
• Spot check liquor pars and order daily supplies.
• Monitor food and liquor requisitions
• Maintain bar controls, safety and standards.
• Hold pre-shift meetings and ensure department training requirements are met monthly.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure member and guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor and at the pool during peak hours. Motivating the team and assisting when needed.
• Observe, teach and correct staff’s service in a professional manner.
• Work closely with the culinary team to have smooth quality service
• Participate in interviewing/recruiting as needed.
• Assist in monthly Moments of Service, Power of Engagement, Forbes, and Inspired Hospitality audits.
• Prepare maintenance requests and follow-up.
• Maintain knowledge of the resort property and events.
• Participate in department meetings and other required company training.
• Perform any other duties as assigned by Food & Beverage Leadership.

Qualifications

• 1 year of experience in Food and Beverage supervision or management role preferred.
• Must have and maintain Texas Food Handlers and TABC certifications.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast paced environment and multi task.
• Prior serving and cash handling experience preferred
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Basic familiarization of Food and Beverage financials including cost and par controls is preferred.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects up to 75lbs without assistance.
• Bilingual in Spanish preferred

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.