F&B Shift Lead - Guest Experience & Ops

Village Inn Walker Group; Chandler (AZ); On-site; USD 22,000 - 30,000; Full time

Job summary

A well-known restaurant chain in Chandler, Arizona is seeking a proactive Floor Supervisor. You will manage daily operations, leading staff to deliver exceptional guest service and ensuring operational efficiency. Ideal candidates will have supervisory experience in the food and beverage industry, strong leadership skills, and excellent customer service abilities. This role requires flexibility with shift timings and effective problem-solving under pressure.

Qualifications

• Previous supervisory experience in food and beverage industry.
• Excellent customer service and communication skills.
• Knowledge of health and safety practices.

Responsibilities

• Oversee smooth operation during shifts.
• Direct staff activities and manage performance.
• Ensure adherence to sanitation and safety regulations.

Skills

Leadership abilities

Customer service

Communication skills

Problem-solving skills

Cash handling

Tools

Point of Sale (POS) systems

Job description

A well-known restaurant chain in Chandler, Arizona is seeking a proactive Floor Supervisor. You will manage daily operations, leading staff to deliver exceptional guest service and ensuring operational efficiency. Ideal candidates will have supervisory experience in the food and beverage industry, strong leadership skills, and excellent customer service abilities. This role requires flexibility with shift timings and effective problem-solving under pressure.