F&B Service Manager: Golf Club Events & Guest Experience

American Golf Corporation; Long Beach (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

American Golf Corporation seeks a Food & Beverage Service Manager to oversee daily dining and event service operations, ensuring seamless execution and elevated guest experiences. You will lead front-of-house teams, partner with culinary and leadership teams, and drive operational excellence and revenue performance.

Ideal candidates have 5+ years in hospitality or F&B service and 2+ years in leadership, with strong organizational and customer-service skills to thrive in a fast-paced environment.

Qualifications

• Must meet legal requirements to serve alcohol; state certifications required.
• Minimum 5 years of hospitality or food & beverage service experience.
• Minimum 2 years of leadership or management experience in hospitality, golf, or service environment.
• Proven ability to resolve guest concerns and deliver high-level customer service.
• Strong organizational, time management, and prioritization skills.

Responsibilities

• Oversee dining room and event service operations, ensuring proper setup, presentation, and service execution.
• Lead and direct service staff, ensuring proper uniform standards, readiness, and adherence to service expectations.
• Create and manage shift sheets, staffing plans, and floor coverage based on business demands.
• Conduct pre-shift and pre-event meetings to communicate service expectations, reservations, and event details.
• Partner with culinary teams to coordinate service flow, timing, and special event execution.
• Manage bar operations and event beverage consumption, including maintaining accurate Banquet Bar Control records.
• Support hiring, onboarding, training, scheduling, and performance management of service staff.
• Monitor and control food and beverage costs while identifying opportunities to improve efficiency and profitability.
• Maintain accurate labor and payroll reporting, including daily and weekly punch audits.
• Drive revenue growth by identifying upselling opportunities, enhancing guest experience, and supporting sales initiatives.

Skills

Guest service

Team leadership

Hospitality operations

Event coordination

Upselling & revenue

Job description

American Golf Corporation seeks a Food & Beverage Service Manager to oversee daily dining and event service operations, ensuring seamless execution and elevated guest experiences. You will lead front-of-house teams, partner with culinary and leadership teams, and drive operational excellence and revenue performance.

Ideal candidates have 5+ years in hospitality or F&B service and 2+ years in leadership, with strong organizational and customer-service skills to thrive in a fast-paced environment.