F&B Outlet Manager - Sports

PENN Entertainment; St. Louis, North Township (MO, IN); On-site; USD 60,000; Full time

Job summary

Join a forward-thinking company in the entertainment industry where you can thrive! This role offers the opportunity to manage restaurant operations, ensuring high service standards while leading a diverse team. With a focus on career growth, you'll implement training programs and maintain operational excellence. If you have a passion for hospitality and a knack for leadership, this position is perfect for you. Enjoy a vibrant work environment and the chance to make a real impact in a fast-paced setting. Don't miss out on this exciting opportunity to grow your career in a dynamic organization!

Qualifications

• 5 years of experience in the restaurant industry with 2-3 years in a supervisory role.
• Knowledge of kitchen sanitation and equipment maintenance.

Responsibilities

• Administers restaurant operations and supervises staff on assigned shifts.
• Establishes training programs and maintains operational standards.

Skills

Supervisory Skills

Communication Skills

Customer Service

Training and Development

Operational Standards

Education

Bachelor's degree in Food and Beverage or related field

Tools

Training Manuals

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

WE LOVE OUR WORK.

• Administers the overall activities of the restaurant operation on assigned shift.
• Establishes and administers training programs within the assigned restaurants.
• Counsels, guides and instructs personnel in the proper performance of their duties.
• Direct the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.
• Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.
• Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours.
• Ensures that available facilities are adequate for performance of duties by assigned personnel.
• Maintains and instructs assigned personnel on safety policies and procedures, and follows up to ensure that hazards are eliminated.
• Monitors appearance of food served and communicates deviations from standard.
• Performs assigned input work in compiling annual budgets.
• Prepares and coordinates the periodical performance reviews (90 days, annuals, etc.) of assigned personnel.
• Service standards used to measure success include turnover rate, high staff morale, labor cost in line with budget and cleanliness of restaurant.
• Ensure team members clean their areas as they perform their duties and assist with cleaning in other areas.
• Cross-train those within your department while encouraging, reinforcing and supporting your peers and team.

BRING US YOUR BEST.

• Bachelor degree in Food and Beverage or related field.
• Five years of experience in the restaurant industry including 2-3 years as a supervisor.
• Must be able to train, follow and execute training manuals; have proven performance in implementing and maintaining food production operational standards.
• Must have excellent supervisory and communication skills/customer service.
• Must have knowledge of kitchen/restaurant sanitation, operation and maintenance of equipment.
• Must be able to work any day of the week and any shift, including holidays and weekends.
• Must pass Missouri Gaming License Process.
• Must present a well-groomed appearance.

STARTING SALARY

Starting at $60,000 annually, based on experience.

Equal Opportunity Employer