F&B Operations Supervisor — Guest Experience

Tortoise Rock Casino; Twentynine Palms (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Tortoise Rock Casino in Twentynine Palms, CA is seeking a Restaurant Supervisor to coordinate all food service activities in our restaurant, motivate and supervise the restaurant staff, and uphold our Five Star Experience for guests and Team Members.

The role emphasizes staffing, training, budgeting, health and safety compliance, inventory control, and delivering consistent, courteous service across dining room, bar, and banquet operations.

Qualifications

• High school diploma or GED required.
• Associate degree (AA) or equivalent preferred.

Responsibilities

• Coordinate food service activities in the restaurant.
• Motivate and supervise restaurant staff.
• Maintain Five Star guest experience and service standards.
• Forecast labor needs and assist in staffing decisions.
• Hire, train, and schedule staff; enforce health and safety regulations.
• Control costs and manage inventory.
• Ensure compliance with health regulations and company policies.
• Communicate effectively with guests and team members.
• Support budget attainment and department operations.

Skills

Customer service

Team leadership

Staff supervision

Communication

Education

High school diploma or GED

Associate degree preferred

Job description

Tortoise Rock Casino in Twentynine Palms, CA is seeking a Restaurant Supervisor to coordinate all food service activities in our restaurant, motivate and supervise the restaurant staff, and uphold our Five Star Experience for guests and Team Members.

The role emphasizes staffing, training, budgeting, health and safety compliance, inventory control, and delivering consistent, courteous service across dining room, bar, and banquet operations.