F&B Operations Manager

Aliante Casino + Hotel + Spa; North Las Vegas (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

Boyd Gaming Corporation in the United States is seeking a Food & Beverage Operations Supervisor to oversee daily operations of our food and beverage outlets in North Las Vegas. You will manage personnel issues, ensure policy compliance, and maintain product inventory.

You will create and monitor profit and loss reports, supervise front and back of house teams, and drive guest service standards while coordinating with purchasing and warehouse teams.

Qualifications

• Must be at least 21 years of age.
• Two (2) years of prior supervisory experience in food and beverage operations.
• Thorough knowledge of service standards, beverage products, preparations, and presentation.
• Excellent customer service and communication skills.
• Experience with Microsoft Office products preferred.

Responsibilities

• Oversee daily operations of food and beverage outlets.
• Responsible for personnel matters including interviewing, hiring, scheduling, coaching, evaluating, and discharging.
• Ensure that all company and regulatory policies and standards are met.
• Maintain proper supplies of products and conduct inventory as prescribed.
• Create, monitor, and forecast daily and monthly departmental profit and loss reports.
• Monitor service abilities to ensure guest service within standards.
• Develop and maintain menu concepts and restaurant design.
• Taste food samples.
• Direct, motivate, and support front of house and back of house managers.
• Investigate complaints related to cooking or ingredient quality.
• Make product and equipment purchasing decisions benefiting the hotel.
• Interact with Warehouse Operations and Purchasing Director.
• Initiate projects to improve productivity or efficiency.

Skills

Supervisory experience

Customer service

Communication skills

Leadership

Tools

Microsoft Office

Job description

Boyd Gaming Corporation in the United States is seeking a Food & Beverage Operations Supervisor to oversee daily operations of our food and beverage outlets in North Las Vegas. You will manage personnel issues, ensure policy compliance, and maintain product inventory.

You will create and monitor profit and loss reports, supervise front and back of house teams, and drive guest service standards while coordinating with purchasing and warehouse teams.