F&B Operations Intern - M&T Bank Stadium

Compass Group USA; Baltimore (MD); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is hiring a F&B Operations Intern at M&T Bank Stadium in Baltimore. The role focuses on auditing F&B readiness and supporting event-day operations to ensure excellent guest experiences.

The position offers hands-on exposure to analytics, hospitality, and sports entertainment logistics, with opportunities to network across Levy and Ravens operations. Evening and weekend availability is required.

Qualifications

• Pursuing or holding a Bachelor's degree in related field; open to ambitious candidates.
• Strong attention to detail in a fast-paced environment.
• Effective written and verbal communication skills.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Attend designated M&T Bank Stadium events and audit F&B operations readiness.
• Walk the stadium before events to ensure preparations are on track.
• Review operations docs to verify menu boards, queues, stock, and tech.
• Assist concessions during peak times by taking orders on handheld devices.
• Track wait times and guest experience variations during events.
• Generate detailed event reports from collected data.

Skills

Attention to detail

Communication skills

Flexibility

Education

Bachelor's degree or related field in Sports/Business/Hospitality/Data Science/Statistics

Job description

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F&B Operations Intern - M&T Bank Stadium

Position Title: F&B Operations Intern - M&T Bank Stadium

Pay Range: $19.00to$21.00 per hour

The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Summary: This position is a great opportunity for students and professionals interested in a career in sports and entertainment, analytics, or hospitality. As a F&B Operations Teammate, your primary responsibility will be to meticulously audit the presentation and execution of the F&B Operations at M&T Bank Stadium. Event days will consist of ensuring the operation is ready for execution, timing wait times at Concessions stands, line busting busy locations, and other duties as assigned. The information you gather and the problems you'll solve will directly impact the guest experience for the attendees of all our events. Teammates will have the ability to network with various sports and entertainment professionals across the Baltimore Ravens, Levy, and E15 Group. Teammates will report into the E15 Group Senior Analyst and the Ravens Vice President of Retail and F&B Operations.

Essential Duties and Responsibilities

• Attend designated M&T Bank Stadium events as scheduled, with a focus on auditing the readiness of the F&B Operation.
• Walk the stadium in the days before an event to ensure the operation is keeping pace with their preparations
• Review Operations documentation to ensure menu boards are accurate, line queues are setup, adequate product is present, technology is working, and other items as outlined
• Assist the Concessions operation during peak demand times by taking orders on handheld devices to reduce guest wait time
• Track variations in wait time guest experience over the course of an event
• Generate detailed reports and summaries of data collected during each event.

Qualifications:

• Completed or pursuing a Bachelor's degree in Sports Management, Business, Hospitality, Data Science, Statistics, or a related field (or equivalent experience) ideal, but open to any ambitious person intrigued by live event operations
• Strong attention to detail and the ability to work in a fast-paced, dynamic environment.
• Effective communication skills, both written and verbal.
• Flexibility to work during stadium event hours, including evenings, weekends, and holidays.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program