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Job Requirements
- Starting Pay Range: $57,000- $65,000/YR
- Flexible Shift
Join our TEAM as a F&B Manager, where you'll lead a dedicated team to deliver exceptional service and unforgettable dining experiences. You'll ensure smooth operations, maintain top-tier service levels, and create a welcoming atmosphere where every guest feels like a VIP. If you thrive in a high-energy setting and love making every meal a memorable one, we want you on our team!
What You Will Do As a F&B Manager
- Effectively manages staff and maintains service levels for the F&B Outlets. Consistently demonstrates outstanding guest service skills and always identifies repeat guests. Ensures staff is friendly and welcoming at all times.
- Maintains working knowledge of F&B Operation’s internal functions, controls and software updates and takes the initiative to convey pertinent information to employees regarding policy changes.
- Ensures efficiency and accurate performance standards are met by maintaining communication with all work areas to verify paperwork and inventory controls.
- Maintains a professional rapport and confidentiality in communicating with other departments as required by procedure (i.e., IT, Gaming Commission, Security, Surveillance, Games Dept., Police, Payroll, HR, and Marketing).
- Trains and develops employees in F&B Operations, monitors business flow to develop efficient training, break, and shift schedules.
- Accurately tracks and records LOAs, vacation time, EOs, call-outs, and special requests.
- Assists F&B employees at designated outlet locations as needed.
- Monitors inventory of all F&B supplies, orders supplies as needed, and monitors inventory costs against budget.
- Supports outlet staff as required by business needs.
- Ensures timely receipt of sales slip reports and trains staff in tip declaration process.
- Monitors recruitment needs, interviews candidates, and makes informed hiring decisions in consultation with HR and the Operations Manager.
- Oversees, monitors, and delegates F&B operations at assigned outlets, including cleanliness, lighting, repairs, etc.
- Maintains high quality of food and service within the outlet.
- Implements and maintains a full-service alcoholic beverage operation.
- Assists in preparing annual budgets, operating forecasts, and departmental analyses.
- Keeps updated on menu offerings and food preparation standards for a multi-concept restaurant.
- Ensures timely and accurate table service of made-to-order items, maintaining cleanliness and presentation standards.
Who We Are
We are Turning Stone Enterprises, a diverse organization with operations including the award-winning Turning Stone Resort Casino, satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Our portfolio also includes convenience stores, golf courses, and other ventures.
Work Experience
To be successful as a F&B Manager, you'll need:
- High School Diploma or Equivalency (College degree preferred)
- 5+ years management experience in a multi-concept restaurant or diverse culinary environment
- Experience with alcoholic beverage service and handling
- Strong communication skills (verbal and written)
- Proficiency in Microsoft Office
- Outstanding guest service skills
- Money handling experience and basic math skills
- Ability to organize, prioritize, and multitask
- Decision-making skills under stress and flexible work schedule
- Ability to stand/walk for long periods and lift up to 10 lbs
What We Value
- Positivity and passion for learning
- Growth opportunities and career advancement
- Empowerment and recognition of performance
Benefits
- Paid weekly
- Flexible schedules
- Paid time off
- Tuition assistance
- Professional development
- Diverse discounts and events
- Healthcare and dental benefits
- 401(k) retirement plan
- Dealer School and Scholarship programs
Why You Will Appreciate Us
We prioritize our team members' well-being and growth through comprehensive benefits, wellness programs, and career development initiatives. Join us for a rewarding journey at Turning Stone Enterprises. We look forward to welcoming you!