F&B Guest Experience Host (Part-Time)

Ski Utah; Northern (KY); Hybrid; USD 17,000 - 21,000; Part time

Job summary

Snowbasin is seeking a part-time Host to manage entry into our full-service restaurants and welcome guests with a positive, attentive tone.

You will work with the F&B Manager on reservation and waitlist systems, guide guests to tables, and help create a smooth, friendly dining experience in a fast-paced mountain resort environment. The role requires flexibility to work weekends/holidays and a willingness to travel to Snowbasin for scheduled shifts. Apply to join our guest-focused team.

Qualifications

• Excellent communication skills in English, both verbal and written.
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Position requires frequent bending, reaching overhead, twisting, kneeling, crouching, and consistent use of hands, fingers, and arms.
• Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments.
• Regularly required to talk, hear, adjust vision to both day and night lighting and be able to focus on distant and close-range objects.
• Available to work flexible hours, including weekends and holidays. Schedule can vary between 8am-10pm, weekends and holidays.
• Position requires handling of food and beverage products potentially containing dairy, gluten, wheat, soy, eggs, peanuts, tree nuts, sesame, garlic, onions, shellfish, or fin fish.
• Position requires potential exposure to wet and/or humid conditions, steam, and extreme heat and cold.
• Ability to travel to Snowbasin for scheduled shifts.

Responsibilities

• Read, understand, and abide by the employee handbook and resort and department polices & procedures.
• Maintain a positive work environment by working and communicating in a courteous and professional manner with all guests and co-workers.
• Maintain awareness of all safety, state & federal sanitation and security procedures relevant to the department and property.
• Under the direction of F&B Director, Executive Chef, and Chef de Cuisine, a focus on sustainability practices built into standard operating procedures and daily operations.
• Interact professionally and efficiently with guests, working with attention to standards and details.
• Learn and understand all food and beverage menus, including ingredients and preparation, to be able to confidently answer questions and speak to the menu items with guests.
• Work to develop proficiency with reservation system, understanding the functions and defined parameters.
• Ensure that guest communication through reservation system is timely, consistent, and professional.
• Work to understand concepts of restaurant reservations such as turn times, pacing, table capacities and combinations, etc.
• Maintain and manage all menu stocks in the restaurant, and work with F&B Manager to replace menus as needed.
• Assist in bussing and flipping tables as needed or when appropriate, especially when the restaurant is slow.
• Promptly and courteously attend to all known guest issues and concerns, passing information along to manager as needed.
• Follow all opening, closing, and cleaning checklists accurately.
• Attend and contribute to required meetings and training classes.
• Participate in and promote safety and accident prevention.
• Perform other duties as assigned by management.

Skills

Communication skills

English proficiency

Education

Utah Food Handler’s Permit

Job description

Snowbasin is seeking a part-time Host to manage entry into our full-service restaurants and welcome guests with a positive, attentive tone.

You will work with the F&B Manager on reservation and waitlist systems, guide guests to tables, and help create a smooth, friendly dining experience in a fast-paced mountain resort environment. The role requires flexibility to work weekends/holidays and a willingness to travel to Snowbasin for scheduled shifts. Apply to join our guest-focused team.