F&B Cashier

PENN Entertainment, Inc.; Pennsylvania; On-site; USD 17,000 - 26,000; Full time

Job summary

PENN Entertainment, Inc. is seeking a beverage server to deliver prompt, courteous service to casino guests in a fast‑paced environment. You will learn and apply PLCB and RG standards, operate the POS system, and work with the food and beverage team to ensure smooth operations.

We provide training, require 18+ years old, and offer a competitive rewards package. Strong English comprehension, basic math, and problem solving are essential; RAMP certification and PA gaming credentials may be

Qualifications

• Must be 18 years of age.
• Must have the ability to read, write, and speak English.
• Must have the ability to read and interpret documents, such as safety rules and operating and maintenance instructions.
• Must have the ability to perform basic math skills.
• Must have the ability to solve practical problems and deal with a variety of situations in a positive, courteous manner.
• Must have basic computer knowledge.
• Must qualify for a license with the Pennsylvania State Racing Commission and meet credentialing requirements.
• Must be able to obtain RAMP certification.

Responsibilities

• Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with HCPN policies, procedures and standards
• Responsible for having knowledge of PLCB and RG standards.
• Responsible for having knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends
• Monitors guests needs on a continuous basis and ensures all requests are promptly fulfilled
• Responsible for accurately and efficiently use of POS system.
• Monitors guests alcohol intake in accordance with RAMP training.
• Assists other food and beverage team members with maintenance such as side work, opening/closing duties.
• Participate as a team member with all servers, bartenders, barbacks, supervisors and any other casino personnel to ensure efficient operations.

Skills

Beverage service

Customer service

POS system operation

English proficiency

Basic math

Problem solving

Tools

POS system

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with HCPN policies, procedures and standards
• Responsible for having knowledge of PLCB and RG standards.
• Responsible for having knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends
• Monitors guests needs on a continuous basis and ensures all requests are promptly fulfilled
• Responsible for accurately and efficiently use of POS system.
• Monitors guests alcohol intake in accordance with RAMP training.
• Assists other food and beverage team members with maintenance such as side work, opening/closing duties.
• Participate as a team member with all servers, bartenders, barbacks, supervisors and any other casino personnel to ensure efficient operations.

Requirements

• Must be 18 years of age.
• We will provide any necessary training for this position.
• Must have the ability to read, write, and speak English.
• Must have the ability to respond to common inquiries or complaints from guests. - Must have the ability to read and interpret documents, such as safety rules and operating and maintenance instructions.
• Must have the ability to perform basic math skills.
• Must have the ability to solve practical problems and deal with a variety of situations in a positive, courteous manner. - Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.).
• Must have basic computer knowledge.
• Must have the ability to clearly visualize and comprehend the use of a POS system.
• Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirement of the Pennsylvania Gaming Control Board.
• Must be able to obtain RAMP certification.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Walking 30% of the time.
• Standing 60 % of the time.
• Bending and lifting 10% of the time.
• Lifting and moving maximum of 50 pounds.