F&B Asst. Manager Delfinos

BENCHMARK; Hammock Beach (FL); On-site; USD 50,000 - 67,000; Full time

Job summary

Hammock Beach Golf Resort & Spa, part of Pyramid Global Hospitality, seeks a seasoned Food & Beverage Assistant Manager. You will lead F&B operations, drive service excellence, and manage beverage, banquet, and outlet activities in a luxury resort setting.

The role requires strong leadership, cost control, and guest relations skills to deliver memorable experiences at Hammock Beach. Join a team committed to service excellence and ongoing career growth.

Qualifications

• 5+ years progressive hotel or related field experience.
• Proficient in Windows, company spreadsheets, and word processing.
• Supervisory experience preferred.
• Clear verbal and written communication required.

Responsibilities

• React to negative trends in market place by implementing food and beverage blitzes and promotions.
• Organize monthly department meetings for restaurant/lounge staff and weekly F&B meetings.
• Attend daily BEO meetings.
• Conduct beverage purchasing as needed.
• Purchase F&B operating equipment as needed.
• Conduct monthly beverage inventories and reconciliations.
• Ensure quality and presentation of all food products per standards.
• Maintain professional relationships across departments.
• Oversee Banquet department operations.
• Use POS to print reports and analyze data.
• Establish and maintain key control system.
• Complete monthly menu analysis and submit to Corporate Office.
• Monitor and address F&B cash variances.
• Assist GM and Engineering in emergencies procedures.
• Maintain filing system for purchases, schedules, forecasts, reports.
• Complete required correspondence in a timely manner.
• Attend monthly all-employee meetings and functions.
• Maintain open communication, motivate staff, and seek input from employees.
• Ensure positive communication between F&B and Food Production.
• Update POS changes in menus or server lists.
• Handle Lost and Found per standards.
• Maintain stock pars and daily sales reviews.
• Perform other duties as requested by GM.
• Maintain SOPs concerning credit policies.

Skills

Leadership

Budgeting

Customer service

Communication

Education

5+ years hotel industry experience

High school diploma or better

Tools

Windows OS

Spreadsheets

Word processing

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property

Welcome to Hammock Beach Golf Resort & Spa, a premier destination within the Pyramid Global Hospitality portfolio. Nestled along the stunning Atlantic coastline, this luxury resort features 285 beautifully appointed guest rooms and an impressive 114,410 sq. ft. of meeting space, making it an exceptional setting for conferences, events, and unforgettable gatherings. At Hammock Beach Golf Resort & Spa, team members have the opportunity to be part of a world‑class hospitality experience, surrounded by breathtaking ocean views, championship golf courses, and a commitment to delivering unparalleled service. If you're passionate about hospitality and ready to grow your career in a supportive, people‑first environment, explore the exciting opportunities available at Hammock Beach Golf Resort & Spa.

What you will have an opportunity to do

Job Summary

The Food & Beverage Asst Manager assists with assuring attentive, friendly, courteous and efficient service in all F&B Outlets, Room Service, Lounge, and Banquets while maintaining adherence to budgeted payroll and overhead cost. In partnership with F&B leadership, the incumbent is also responsible for continually working towards improving Restaurant, Room Service, Lounge, and Banquet sales revenues to exceed budget. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly. Exempt managers must customarily and regular direct the work of at least 3 full‑time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.

Education & Experience

• At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
• Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
• Supervisory experience preferred.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co‑workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

Education & Experience

• At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
• Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
• Supervisory experience preferred.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co‑workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

Responsibilities

• React to negative trends in market place by implementing food and beverage blitzes and promotions.
• Help to organize and conduct monthly department meetings with restaurant and lounge staff and weekly F&B meeting according to Aimbridge Hospitality’s standards.
• Attend daily BEO meeting.
• Conduct beverage purchasing as needed.
• Purchase Food & Beverage operating equipment as needed.
• Conduct monthly beverage inventories and reconciliations.
• Ensure that the quality and presentation of all food products are according to company standards.
• Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
• Oversee the operations of the Banquet department.
• Use the hotel's P.O.S. system to print reports. Analyze reports generated.
• Establish and maintain key control system.
• Complete monthly menu analysis and submit to the Corporate Office.
• Monitor and follow up on all Food and Beverage cash overages and shortages.
• Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures.
• Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
• Complete all required correspondence in a timely and efficient manner.
• Attend monthly all-employee meetings and any other functions required by management.
• Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees.
• Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs.
• Perform P.O.S. changes in menus or additions/deletions of servers as necessary.
• Handle items for “Lost and Found” according to the standards.
• Maintain required pars of all stock. Review food sales for accuracy daily.
• Perform any other duties as requested by the General Manager.

purchases are planned. Maintain all S.O.P.'s concerning credit policies.

Compensation

$58,656 - $58,656

Equal Opportunity & Diversity

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.