F&B Supervisor FS Rest 6

BENCHMARK; United States; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

On-site wellness programs

Local discounts

Employee rates

Job summary

Pyramid Global Hospitality, including Hammock Beach Golf Resort & Spa, is seeking a Food and Beverage Supervisor to lead a luxury operation. You will guide teams, maintain high service standards, and drive cost controls in a premium resort setting.

The role emphasizes guest satisfaction, staff development, and collaboration across departments to deliver first-class dining experiences for guests and events hosted at the property.

Qualifications

• Experience leading teams in hospitality leadership roles.
• Strong customer service skills with a guest-first approach.
• Ability to make quick decisions in high-stress environments.

Responsibilities

• Assist in providing the leadership required to achieve fiduciary and quality goals for the Food and Beverage operation.
• Ensure the effective and efficient operation of all facets of the Food and Beverage operation, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of the Benchmark.
• Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.
• Supply information about the capabilities and programs to other departments and clients or potential clients.
• Respond to needs and requests of guests and potential guests.
• Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation.
• Implement effective cost controls for food, beverage and labor.
• Utilize the systems for inventory, receiving and product utilization (product cost).
• Lead by following the standards of productivity for food & beverage personnel.
• Create a comfortable atmosphere to encourage committed and loyal employees.
• Assist with hiring and training programs for food and beverage personnel.
• Assist in the other Food and Beverage outlets in whatever capacity needed.

Skills

Leadership

Customer service

Decision making

Team management

Organization

Tools

Micros

Job description

Company Overview

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Benefits

• comprehensive health insurance


• retirement plans


• paid time off


• on-site wellness programs


• local discounts


• employee rates on hotel stays

About our property

Welcome to Hammock Beach Golf Resort & Spa, a premier destination within the Pyramid Global Hospitality portfolio. Nestled along the stunning Atlantic coastline, this luxury resort features 285 beautifully appointed guest rooms and an impressive 114,410 sq. ft. of meeting space, making it an exceptional setting for conferences, events, and unforgettable gatherings. At Hammock Beach Golf Resort & Spa, team members have the opportunity to be part of a world-class hospitality experience, surrounded by breathtaking ocean views, championship golf courses, and a commitment to delivering unparalleled service. If you're passionate about hospitality and ready to grow your career in a supportive, people-first environment, explore the exciting opportunities available at Hammock Beach Golf Resort & Spa.

What you will have an opportunity to do:

We are looking for a highly motivated and analytical individual to join our team as Food and Beverage Supervisor. This individual is a proactive solution seeker, they lead by example, don’t settle for the normal, and continuously encourage and engage their team members.

Responsibilities

• Assist in providing the leadership required to achieve the fiduciary and quality goals for the Food and Beverage operation.


• Ensure the effective and efficient operation of all facets of the Food and Beverage operation, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of the Benchmark.


• Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.


• Supply information about the capabilities and programs to other departments and clients or potential clients.


• Respond to needs and requests of guests and potential guests.


• Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation.


• Implement effective cost controls for food, beverage and labor.


• Utilize the systems for inventory, receiving and product utilization (product cost).


• Lead by following the standards of productivity for food & beverage personnel.


• Create a comfortable atmosphere to encourage committed and loyal employees.


• Assist with hiring and training programs for food and beverage personnel.


• Assist in the other Food and Beverage outlets in whatever capacity needed.

What are we looking for?

• Previous experience working at a Restaurant in a luxury hotel and or full service resort.


• Knowledge of Micros.


• Ability to make quick decisions in high stress situations.


• Excellent customer service skills.


• Pleasant and positive personality.


• Well organized.

Compensation:

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers.

Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.