Eyewear Sales Associate - Growth Path & Benefits

America's Best Contacts & Eyeglasses; Charlotte (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401k match

Stock purchase plan

Paid sick time

Parental leave

Employee eyewear discount

College scholarship

Job summary

America's Best Contacts & Eyeglasses in Charlotte, NC, is seeking a Sales Associate to deliver exceptional customer service while supporting store operations and sales goals.

You’ll help customers choose eyewear, dispense glasses and contacts, educate on care, maintain records, and assist with inventory and loss prevention. 1+ year retail or customer service experience is preferred, fluent in English and Spanish, and a high school diploma or equivalent is required.

Qualifications

• 1+ year of retail or customer service experience preferred
• Fluent in reading & speaking English & Spanish
• Versatile: multi-task in fast-paced environment
• High School Diploma or equivalent required

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned

Skills

Bilingual English/Spanish

Customer service experience

Education

High School Diploma or equivalent

Job description

America's Best Contacts & Eyeglasses in Charlotte, NC, is seeking a Sales Associate to deliver exceptional customer service while supporting store operations and sales goals.

You’ll help customers choose eyewear, dispense glasses and contacts, educate on care, maintain records, and assist with inventory and loss prevention. 1+ year retail or customer service experience is preferred, fluent in English and Spanish, and a high school diploma or equivalent is required.