Eyewear Sales Associate — Customer Experience & Growth

Nationalvision1; Upland (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k retirement savings with company 1

Stock purchase plan

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

National Vision is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will assist customers in selecting eyewear, dispense lenses, and provide lens training as allowed by state law.

Responsibilities include maintaining records, handling phone inquiries, and keeping the store tidy and compliant with brand standards. The role offers benefits and opportunities for growth within a supportive team.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Fluent in reading and speaking English and Spanish.
• Able to multi-task and thrive in a fast-paced setting.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training as permitted by state law.
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.

Skills

Customer service

Bilingual English/Spanish

Multi-tasking

Fast-paced environment

Education

High School Diploma or equivalent

Job description

National Vision is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will assist customers in selecting eyewear, dispense lenses, and provide lens training as allowed by state law.

Responsibilities include maintaining records, handling phone inquiries, and keeping the store tidy and compliant with brand standards. The role offers benefits and opportunities for growth within a supportive team.