Eyewear Sales Associate — Customer Experience & Growth

Nationalvision1; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401k retirement savings with company

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

National Vision in Chicago is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will help customers select eyewear based on lifestyle, prescription, and budget, and dispense eyeglasses and contact lenses with lens training where permitted by state law.

Educating customers on eyewear and contact lens care, maintaining accurate records, and handling order status and phone inquiries are also part of the role.

Qualifications

• 1+ year of retail or customer service experience.
• Ability to multi-task and work in a fast-paced environment.
• High School Diploma or equivalent required.

Responsibilities

• Deliver an exceptional customer experience while supporting store operations and sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training as permitted by state law.
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and handle phone inquiries.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Perform other duties as assigned.
• Note: in some locations, certain duties may require licensed or credentialed staff per state law.

Skills

Retail experience

Customer service

Multi-tasking

Education

High School Diploma

Job description

National Vision in Chicago is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will help customers select eyewear based on lifestyle, prescription, and budget, and dispense eyeglasses and contact lenses with lens training where permitted by state law.

Educating customers on eyewear and contact lens care, maintaining accurate records, and handling order status and phone inquiries are also part of the role.