Eyewear Sales Associate - Customer Experience & Growth

Nationalvision1; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company HOLID

Parental Leave

Employee Eyewear Discount

Overtime pay when applicable

Job summary

National Vision in Houston is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will help customers select eyewear based on lifestyle, prescription, and budget, dispense eyeglasses and contacts, and educate customers on care.

Fluency in English and Spanish is preferred, with a commitment to accuracy in records and friendly, efficient service.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Fluent reading & speaking English & Spanish.
• High School Diploma or equivalent required

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned

Skills

Customer service

Bilingual English/Spanish

Retail experience

Multi-tasking

Education

High School Diploma or equivalent

Job description

National Vision in Houston is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will help customers select eyewear based on lifestyle, prescription, and budget, dispense eyeglasses and contacts, and educate customers on care.

Fluency in English and Spanish is preferred, with a commitment to accuracy in records and friendly, efficient service.