Eyewear Experience Assistant for Optical Team

Little Rock Eye Clinic, LLP; Little Rock, Northern (AR, KY); Hybrid; USD 28,000 - 42,000; Full time

Job summary

Little Rock Eye Clinic, LLP is seeking a dependable Optician Assistant to join our optical team to assist patients with eyewear needs and provide excellent customer service.

The ideal candidate will have strong communication, attention to detail, and a willingness to learn optical terminology, procedures, and equipment. Hours are Monday–Friday, 8:00 AM–5:00 PM, on-site in Little Rock.

No prior optical experience required, but helpful; we provide training.

Qualifications

• Previous optical, healthcare, or customer service experience is a plus, but not required.
• Strong customer service and communication skills.
• Friendly and professional demeanor.
• Attention to detail and good organizational skills.
• Willingness to learn optical terminology, procedures, and equipment.

Responsibilities

• Greet and assist patients with their optical needs.
• Obtain patient information and prescriptions from Optometrists and Ophthalmologists.
• Assist with taking measurements of the ocular area.
• Help patients select frames that suit their style, face, prescription, and lifestyle.
• Assist with recommending lens options, including tints, anti-reflective coatings, sports eyewear, and occupational eyewear.
• Assist with fitting and adjusting frames to ensure proper fit and comfort.
• Prepare and organize work orders for Optical Technicians.
• Assist with checking eyewear orders for accuracy.
• Learn to use optical equipment such as lensometers, calipers, and lens gauges.
• Help maintain inventory of frames, contact lenses, and other optical products.
• Assist with minor frame repairs and adjustments.
• Educate patients on proper care and maintenance of their glasses and contact lenses.
• Assist with managing prescriptions, patient records, insurance information, and other administrative duties.
• Keep the optical area clean, organized, and well stocked.
• Provide friendly and professional customer service throughout the patient experience.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Attention to detail

Teamwork

Willingness to learn

Job description

Little Rock Eye Clinic, LLP is seeking a dependable Optician Assistant to join our optical team to assist patients with eyewear needs and provide excellent customer service.

The ideal candidate will have strong communication, attention to detail, and a willingness to learn optical terminology, procedures, and equipment. Hours are Monday–Friday, 8:00 AM–5:00 PM, on-site in Little Rock.

No prior optical experience required, but helpful; we provide training.