EyeBuyDirect - Store Manager 1 - Philadephia, PA

EssilorLuxottica; Philadelphia (Philadelphia County); Presencial; USD 65 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus plan

Health care

Employee discounts

Resumo da oferta

Eyebuydirect is seeking a Store Manager for Philadelphia to lead our first retail location. You will build and guide a high‑performing team, ensure outstanding customer service, and drive store performance across eyecare operations.

The role requires hands‑on leadership, customer focus, and collaboration with clinicians to maintain patient care standards in a fast‑paced environment.

Qualificações

• 4+ years management/supervisory experience, preferably in eyecare/healthcare.
• Proven track record of delivering results and growth.
• Excellent business and financial acumen including operational analysis.
• Strong communicator and listener.
• Familiarity with POS, patient records systems and related software.

Responsabilidades

• Lead Eyebuydirect's first retail location and build a high‑performing team.
• Deliver an exceptional customer experience across retail and eyecare operations.
• Recruit talent and coach a customer‑focused team.
• Partner with doctors and eyecare teams for high standards of patient care.
• Oversee scheduling, payroll, inventory, and daily store operations.

Conhecimentos

Leadership

Customer service

Communication

Operational analysis

Team coaching

Technology familiarity

Formação académica

College degree or equivalent

ABO Certification

Ferramentas

POS systems

Patient record software

Descrição da oferta de emprego

EyeBuyDirect - Store Manager 1 - Philadephia, PA

At Eyebuydirect, we empower people everywhere to celebrate their individuality through quality, affordable eyewear made for every style, mood, and moment. Since 2006, we’ve redefined the online eyewear experience with thousands of frames, Virtual Try-On, convenient delivery options, and customer-first service designed to make shopping for glasses easy and inspiring.

A career with Eyebuydirect means joining a joyful, creative, and fast-growing brand that believes glasses aren’t just how you see the world-they’re how the world sees you.

Eyebuydirect is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting‑edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

We are looking for a passionate and entrepreneurial Store Manager to lead Eyebuydirect's first retail location. This role is responsible for building and leading a high‑performing team, delivering an exceptional customer experience, driving business results, and ensuring seamless coordination across retail and vision care operations.

The ideal candidate is an inspiring, hands‑on leader who thrives in a fast‑paced environment, embraces innovation, and is excited to help build Eyebuydirect's omnichannel customer experience. They are customer‑focused, highly collaborative, and committed to creating an engaging and inclusive environment for both customers and team members.

MAJOR DUTIES AND RESPONSIBILITIES

• Represents and communicate Eyebuydirect’s values to customers and team members.
• Leads store performance and delivers an exceptional customer experience across retail and eyecare operations.
• Recruits strong talent and support succession planning. Coaches and develops a high‑performing, customer‑focused team.
• Partner with doctors and eyecare teams to maintain high standards of patient care and efficient workflows.
• Supports eyecare activities, including exam booking, insurance verfitication, pre‑test, and tele‑optometry workflows.
• Maintain a strong understanding of the eyecare business and use that knowledge to improve patient experience and business results.
• Review store performance and financial results, identify opportunities, and recommend actions to improve customer experience, efficiency, and profitability.
• Manage store expenses, including labor, supplies, and vision insurance claim accuracy.
• Oversee daily store operations and provide team members with on‑the‑job training and support in line with Company policies and procedures.
• Manage daily scheduling and payroll for the entire store team.
• Maintains inventory accuracy through proper inventory management procedures.
• Lead the adoption of new technology, processes, and continuous‑improvement initiatives.
• Supports marketing team in identifying and leading local marketing and community outreach opportunities.
• Ensures all Company approved safety programs are implemented and maintained.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.
• Performs other duties as assigned or as business needs.

BASIC QUALIFICATIONS

• High School graduate or equivalent
• 4+ years management/supervisory experience, preferably in an eyecare/healthcare setting
• A proven track record of delivering results and growth
• Excellent business and financial acumen including operational analysis
• Strong communicator and listener
• Familiarity with technology, such as point‑of‑sale, patient record systems, and other software applications

PREFERRED QUALIFICATIONS

• College degree or equivalent
• ABO Certification

ABOUT EYEBUYDIRECT

At Eyebuydirect, we empower customers to express their individuality through stylish, affordable eyewear and a simple, convenient shopping experience. Since 2006, we have helped transform the online eyewear journey through broad product choice, digital innovation, and customer‑first service. As we expand into in‑person retail and eyecare, you will play a central role in defining and bringing the Eyebuydirect experience to life.

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Nearest Major Market: Philadelphia Job Segment: Optometry, Patient Care, Marketing Manager, Retail Manager, Retail Operations, Healthcare, Marketing, Retail