Sales Associate

Eyebuydirect, Inc.; Philadelphia (Philadelphia County); Presencial; USD 18.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care

Retirement savings

Paid time off

Employee discounts

Descripción de la vacante

Eyebuydirect is seeking a passionate Sales Associate for our first retail location in Philadelphia. You will guide customers through eyewear selections, demonstrate product features, and ensure a smooth checkout experience.

The role emphasizes customer service, teamwork, and adaptability in a fast-paced environment, with opportunities to influence the in-store customer journey and support omnichannel retail expansion.

Formación

• High School diploma or equivalent.
• Strong basic math skills.
• Effective selling skills.
• Familiarity with POS and other software.
• Willingness to learn new technology.
• Strong communication and listening skills.

Responsabilidades

• Greet patients with a warm welcome and provide urgent, personalized service.
• Identify patient needs and link to eyewear or exam offerings.
• Ask clarifying questions and consult with Optometrist as needed.
• Demonstrate product knowledge and describe features/benefits using tools.
• Operate the point-of-sale system accurately and complete transactions.
• Keep displays and inventory clean, attractive and organized; secure company assets.
• Adhere to attendance and daily timekeeping and company policies.
• Sell on your feet 80-100% of the time and support referrals.

Conocimientos

Effective selling skills

Strong communication

Customer service

Math skills

Tech-savvy

Team collaboration

Educación

High School diploma or equivalent

Descripción del empleo

JOB DESCRIPTION

GENERAL FUNCTION

We are looking for a passionate and entrepreneurial Sales Associate to support the business in our first EyeBuyDirect retail location. This role supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products. This role supports establishing the practice as the premier destination for all vision needs within the community.

The ideal candidate is an dynamic individual who thrives in a fast-paced environment, embraces innovation, and is excited to help shape the future of EyeBuyDirect's omnichannel customer experience. They are customer-obsessed, highly collaborative, and motivated by creating an engaging and inclusive environment for both customers and other team members.

MAJOR DUTIES AND RESPONSIBILITIES

• Greets all patients with a warm welcome. Shows urgency in providing service to patients and satisfying their needs.
• Explores the needs and priorities of patients and links to practice offerings, including eye exam.
• Attentive to details, asks clarifying questions, and consults with Optometrist as needed.
• Demonstrates superior product knowledge; accurately describes the features and benefits of all products using the appropriate tools.
• Anticipates problems; explores underlying reasons for issues; strives to develop long-term solutions.
• Possesses the ability to multi-task and demonstrates the ability to prioritize and manage time with competing priorities.
• Custom fits glasses and precisely places prescription in lenses.
• Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the patient.
• Strives to achieve exceptional results on goals and competencies.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, following operational processes and standards.
• Presents, celebrates and educates at product pick-up.
• Takes pride in the appearance of the practice and shows initiative to keep displays and inventory clean, attractive, and organized. Secures all company assets under one’s control.
• Informs management of potential safety opportunities.
• Adhere to attendance and daily time keeping requirements.
• Adhere to all company policies and procedures.
• Sell on your feet 80%-100% of the time.
• Consistently maintains proper dress code.
• Perform other duties as assigned by Store Manager or as business needs.

BASIC QUALIFICATIONS

• High School graduate or equivalent
• Strong basic math skills
• Effective selling skills
• Familiarity with technology, such as point-of-sale, patient record systems, or other software applications
• Embraces new technology and change
• Strong communicator and listener

PREFERRED QUALIFICATIONS

ABOUT EYEBUYDIRECT

At Eyebuydirect, we empower customers to express their individuality through stylish, affordable eyewear and a simple, convenient shopping experience. Since 2006, we have helped transform the online eyewear journey through broad product choice, digital innovation, and customer-first service. As we expand into in-person retail and eyecare, you will play a central role in defining and bringing the Eyebuydirect experience to life.

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.